Director, Practice Solutions & Innovation

About the role

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies. With a strong presence throughout the U.S., Asia, Europe, Latin America, and the Middle East, we have the global reach and extensive capabilities to provide personalized service wherever our clients’ needs take us. As one of the world’s leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth. We have an opening for a Director, Practice Solutions & Innovation. The Director, Practice Solutions and Innovation is responsible for driving the implementation of the Firm's practice technology and services strategies, including the application of AI to legal workflows. Reporting to the Chief Innovation Officer, the Director sets and executes the Firm’s practice technology roadmap on a firm-wide basis. The Director leads multiple teams, including AI & Practice Solutions, Practice Support, and the Discovery team. This role requires substantial senior-level experience implementing legal practice technology in a top-tier law firm or comparable professional services environment. The Firm fosters an open and inclusive work environment that enables us to provide clients with the innovative thinking of teams rich in talent, experience and creativity. We regularly host programs intended to increase cultural competencies and address key topics related to community, opportunity and inclusion.

Responsibilities

• Set and implement the Firm’s strategy for practice technologies: Implement the Firm’s overall Practice Innovation strategy, including establishing and setting Firm, department and individual contributor goals to deliver on overall strategic objectives;
• Identify, implement, and drive adoption of practice technologies, including document and workflow automation, data extraction, large language models / generative AI technology, and other low-code, no-code technologies;
• Lead delivery of the applied AI roadmap, including identifying, prioritizing, and sequencing deployment of use cases with available technology;
• Create and roll-out marketing and educational programs for attorneys and staff on available practice technologies;
• Establish and report on adoption, usage, tool performance, and client value insights;
• Assess and evaluate external vendors and technologies;
• Drive strategy for and oversee implementation of litigation services, which includes supervision of Discovery Attorney team; Litigation Technology and Practice Support team;
• Lead and manage the AI and Practice Solutions team across all Firm practice areas, establishing clear expectations for high performance, providing guidance and clarity when required, particularly when navigating internal processes;
• Partner with leaders of Information Security, Office of General Counsel, Enterprise Risk, and Information Technology on the responsible and integrated deployment of practice tools, including AI governance;
• Serve as a point of contact for partners, practice group and department leaders, and clients on technology and AI strategy and capabilities through meetings or proposals;
• Communicate with third-party vendors to foster strong relationships and an ongoing information exchange related to new and existing products and services;
• Negotiate with vendors on practice technology needs and consumption; liaise between third-party vendors, the Firm’s IT Department, and end-users such as the Firm’s attorneys and clients, and the Practice Innovation Attorneys, to keep all parties regularly updated on the status of various practice technology projects;
• Handle other