Director, PMO & Change Management Capability, Tools & Standards

Reporting into the ED, US New Capabilities & Adoption, this role is accountable for building the scalable US Commercial project-management and change-management capability system, including standards, self-service toolkits, methods, templates, training, coaching, and quality controls that enable decentralized teams to deliver transformation with discipline and sustained adoption.

About The Role

This role is responsible for owning project management and change capability strategy, methodology standards, tool ecosystem, self-service model, playbook governance, adoption quality bar, and capability measurement across US Commercial. This role leads a core team of self-service leads and tooling manager with cross-functional interfaces including US functions, P&O Change, OD, Learning, DDIT, and Legal.

Responsibilities

• Define common project management and change management standards for US Commercial initiatives, calibrated to complexity and risk rather than one-size-fits-all bureaucracy.
• Build self-service toolkits, playbooks, templates, training, and coaching models for project scoping, planning, governance, stakeholder management, change impact, readiness, adoption, and value tracking.
• Partner with P&O, OD, and transformation teams to align change methods with enterprise standards and business realities.
• Establish a capability-building roadmap to improve project delivery discipline and change adoption maturity across US Commercial.
• Measure usage, quality, effectiveness, and value of PM / change methods and tools.
• Lead PM and change capability resources; manage continuous improvement of tools and standards.

Requirements

Essential Requirements

• Bachelor’s degree in business, organizational development, learning, healthcare, digital, or related field; advanced degree (MBA, MS, or equivalent) preferred.
• 10+ years in project management, change management, transformation, organizational development, capability building, or consulting.
• Demonstrated experience building methods, toolkits, standards, and capability systems for large matrixed organizations.
• Strong knowledge of project management, change management, stakeholder readiness, communications, training, adoption, benefits realization, and governance.
• Ability to simplify methods without weakening discipline.

Desirable Requirements

• PMP, Prosci, ACMP, Agile, Lean Six Sigma, or equivalent certifications/experience.
• Pharma/healthcare, commercial transformation, P&O OD/change, or enterprise tool deployment experience.

This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require up to 20% travel as defined by the business (domestic and/or international).

Pay

The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Benefits

• Performance-based cash incentive.
• Eligibility to be considered for annual equity awards.
• Comprehensive benefits package including health, life, and disability benefits.
• 401(k) with company contribution and match.
• Generous time off package including vacation, personal days, holidays, and other leaves.