Director, Platform Operations, Medicaid Proposals

For our client, a leader in the Healthcare space, we are seeking a Director of Platform Operations for Medicaid Proposals to join their team. This role focuses on operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a healthcare environment.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Lead and prioritize the Platform Operations team to align strategies with proposal objectives
• Oversee proposal workflows and operational standards for efficiency and quality
• Manage proposal platforms and tools, ensuring data integrity and process compliance
• Utilize reporting and analytics to drive decision-making and resource planning
• Lead change management and training initiatives with stakeholders and vendors

Qualifications

• 8+ years of experience in proposal operations, business operations, program management, or project management
• 3+ years of people leadership experience, including coaching and team development
• Proven experience in developing and improving business processes and operational governance models
• Familiarity with tools like SharePoint, Asana, and reporting dashboards
• Strong analytical, communication, and organizational skills

Benefits

• Comprehensive medical, dental, and vision coverage
• Paid time off and wellness programs
• Retirement savings options
• Support for physical, emotional, and financial well-being

Pay

$100,000 – $231,540 annually