Director, Platform Engineering

About the role

Join a high-growth healthcare SaaS provider dedicated to transforming patient outcomes through seamless technology. We’re looking for a strategic platform leader to scale our engineering culture, strengthen our cloud infrastructure, refine our technical roadmap, and mentor a high-performing team.

Responsibilities

• Lead & Mentor: Manage and grow a multi-functional platform engineering team, fostering a culture of ownership, operational excellence, and strong internal customer partnership.
• Platform Architecture: Define and guide the architecture of shared platform capabilities, including cloud infrastructure, CI/CD, GitOps delivery with ArgoCD, observability platforms, identity, developer tooling, and reusable services that support full-stack product teams using C#/.NET, React.js, and SQL Server.
• Cloud & Reliability Strategy: Drive our AWS infrastructure strategy, leveraging cloud-native services, automation, containerization, monitoring, and incident response practices for high availability and performance.
• Observability & Operational Insight: Champion a modern observability strategy across applications, infrastructure, and data services, including metrics, logs, traces, dashboards, alerting, SLOs, incident response workflows, and executive-level visibility into platform health and customer-impacting reliability trends.
• ArgoCD & GitOps Delivery: Establish and improve ArgoCD-based deployment patterns for Kubernetes workloads, ensuring Git remains the source of truth for environment configuration, release promotion, drift detection, rollback, access separation, and auditable production change control.
• Compliance First: Ensure all engineering practices meet rigorous security standards (HIPAA, SOC2, & PCI).
• Strategic Enablement: Partner with Product, Engineering, Security, and Design to define platform milestones, reduce delivery friction, and enable product teams to iterate confidently toward long-term initiatives.

Requirements

• 8+ years in software, infrastructure, platform, or DevOps engineering with 3+ years in a senior leadership role.
• Proven track record leading teams that build and operate scalable SaaS platforms.
• Competency with AWS, Kubernetes, infrastructure automation, CI/CD, ArgoCD, GitOps practices, observability platforms, with the ability to guide platform standards across monitoring, alerting, tracing, deployment automation, and production readiness.
• Ability to translate complex technical concepts for non-technical stakeholders.
• Ability to break down complex and long-running projects into reasonable milestones that can be used to show progress to stakeholders and keep the ball moving.

Benefits

• Competitive compensation
• Comprehensive health benefits
• Generous PTO
• 401(k) matching
• Paid parental leave
• Hybrid work schedules
• Career development support
• Wellness programs
• Opportunities to give back through CR Cares™, our community engagement initiative

Pay

Base Salary Range: $225,000—$245,000 USD