Director, Physical Security

Job Summary The Director, Physical Security owns enterprise physical security across strategy, governance, and operations for a large-scale, distributed multi-site organization. Responsible for protecting employees, facilities, executives, and critical assets while enabling safe, uninterrupted business operations across hospitals and corporate environments. Key participant in crisis management and incident response readiness, ensuring clear protocols, escalation, and coordination during high-impact events. Partners across Legal, Operations, People, and Executive Leadership to provide a consistent, enterprise-wide approach to security and risk mitigation. Key Job Duties Define and lead the enterprise physical security strategy, including standards, policies, and operating model across facilities and corporate locationsOwn crisis management and response readiness, including playbooks, simulations, escalation protocols, and cross-functional coordinationLead executive protection and high-risk event security, ensuring appropriate coverage for leadership and sensitive situationsOversee enterprise security operations, including facility security, access control, monitoring, and incident responsePartner with Legal & Compliance, HR, and Operations on workplace safety, investigations, and high-risk employee or site scenariosManage external security vendors and partners, ensuring performance, coverage, and cost-effectivenessProvide leadership-level visibility into security risks, incidents, and mitigation actions Key Deliverables/Outcomes Enterprise physical security strategy and operating model in placeCrisis management framework tested and trusted across leadershipAdopt enterprise-wide business continuity plan Consistent, scalable facility and executive security posture across the organizationClear incident response protocols and coordinated cross-functional executionImproved enterprise readiness for crisis scenarios and safety events Success Metrics & KPIs Reduction in security incidents and response time across facilitiesCrisis response readiness (tested playbooks, response simulations, leadership engagement)Compliance with enterprise security policies and standardsExecutive and employee safety outcomes (incident severity and impact minimized)Vendor performance and cost efficiency across security services Qualifications And Requirements 12+ years in physical security, risk management, or crisis response leadershipExperience supporting multi-site or distributed operations, such as healthcare, retail, or field-based environmentsProven experience leading crisis management and incident response programsStrong cross-functional leadership across Legal & Compliance, HR, Operations, and Executive stakeholdersExperience managing security vendors, external partners, and third-party riskAbility to operate effectively in high-pressure, fast-moving situations Skills & Competencies Proficiency levels: Foundational / Proficient / Expert Physical Security Strategy & Governance — ExpertCrisis Management & Incident Response — ExpertExecutive Protection & Facility Security Operations — ProficientVendor & External Security Partner Management — ProficientCross-Functional Leadership (Legal, HR, Operations) — Expert Key Internal Stakeholders Chief Legal Officer, COO, CHRO, Executive Leadership Team Key External Stakeholders Security vendors, local law enforcement and emergency services, external risk and security partners Physical Demands Of The Job Predominantly sedentary, hybrid or office-based work with prolonged sitting, computer use, presentations, and meetings. Travel expected to be approximately 25%, and perhaps more frequently in initial phase of role. Standard office demands apply with occasional evening or weekend work as business needs require. Job requirements, including essential job responsibilities, key deliverables and outcomes, and success metrics, all subject to change based on business needs. Job Location: onsite in Nashville, TN Travel: approx. 20% annual travel FLSA Classification: Exempt The base salary range for this full-time position is $160,000-$210,000 annually. Our salary ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This role is not open to receiving agency candidates and any contingent submissions will not be honored.