Jobs · Information Technology · New York

Director, Physical Security

University of Rochester · Rochester, New York Metropolitan Area · 2 mo ago
Information Technology$108k–$163k/yrFull-time

Responsibilities

  • Develops and governs the University’s enterprise physical security strategy, policies, technology standards, and risk-based protection programs.
  • Serves as a member (and may chair) the Physical Security Improvement Committee.
  • Ensures alignment with University policy governance and compliance with the Clery Act, HIPAA, and internal technology standards.
  • Leads design and engineering standards for access control, video surveillance, alarm/duress, mass notification/lockdown technologies, and physical-IT convergence across all campuses and facilities.
  • Approves enterprise architecture, design specifications, vendor standards, and lifecycle plans.
  • Oversees implementation, upgrades, integrations, and commissioning of physical security technologies.
  • Collaborates with IT, Facilities, construction/project teams, and vendors to deliver solutions that meet scope, budget, and schedule while adhering to ASIS, NCS4, and CPTED best practices.
  • Directly supervises three technical leaders (Access Control/Alarms, CCTV/Surveillance, Public Safety IT) and the Campus Security Manager; provides leadership to approximately 70 campus security personnel (indirect).
  • Coaches, assigns work, manages performance, and fosters a results-oriented culture.
  • Assists with development of operating and capital budgets; recommends expenditures to the AVP; manages allocated budgets; oversees contracts, service-level agreements, and vendor performance.
  • Guides lifecycle replacement planning and asset inventory accuracy.
  • Participates in 24/7 on-call structure. Directs or supports incident response for system outages, forced entries, threats to life/safety, and critical events.
  • Coordinates lockdowns, system failover, and after-action reviews.
  • Conducts risk assessments, audits, and performance evaluations of security systems and programs.
  • Develops corrective action plans, KPIs, dashboards, and reports for leadership; ensures adherence to University policies and applicable regulations.

Requirements

  • Bachelor’s degree in Criminal Justice, Security Management, Engineering, Information Technology, Emergency Management, or related field required.
  • Master’s degree in Security Studies, Public Administration, Emergency Management, Information Security, or related field preferred.
  • Or equivalent combination of education, training, and experience.
  • 5-7 years of progressively responsible experience in physical security, law enforcement, campus safety, or public safety operations equal in scope to this role required.
  • 5-7 years of supervisory/managerial experience leading staff in a security or law enforcement environment required or equivalent combination of education and experience.
  • Experience managing security in higher education, academic medicine, research facilities, athletics, museums, libraries preferred.
  • Experience developing and implementing risk-based enterprise security programs aligned to ASIS CSO/CPP guidance preferred.
  • Experience administering and financially managing enterprise physical security systems: access control, CCTV/VMS, alarms, panic/duress preferred.
  • Experience leading strategic initiatives and responding to emerging trends preferred.

Qualifications

  • High integrity, emotional maturity, and discretion with confidential information required.
  • Commitment to diversity, equity, inclusion, and belonging; effective work with diverse communities required.
  • Coalition-building across departments and external partners; strong influence skills required.
  • Clear written and verbal communication; concise presentations to leadership required.
  • Expert knowledge of enterprise physical security systems (access control, CCTV/VMS, alarms/duress, PSIM/integrations) required.
  • Understanding of ASIS standards, CPTED, risk assessment, architecture, and lifecycle planning required.
  • Experience supporting Clery Act and HIPAA-related security requirements (PCI-DSS not in scope) required.
  • Vendor/contract management, budgeting, and multi-project oversight required.

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