Director, Payment Model Operations - Remote

About the role

The Director of Payment Model Operations will oversee day-to-day operational execution for payment model implementation contracts, including participant onboarding, participant management and communications, help desk operations, and monitoring and compliance activities.

Responsibilities

• Engage, develop, and sustain client relationships through policy consultation, strategic guidance, and thought leadership
• Direct end-to-end operational functions for value-based care initiatives, including participant onboarding, stakeholder communications, help desk support, monitoring, and compliance oversight, to ensure efficient implementation and sustained program performance
• Oversee analyses to monitor performance and continuously improve operational activities
• Mentor and develop staff to strengthen technical, analytical, and problem-solving capabilities
• Ensure consistently high standards of accuracy, quality control, and attention to detail across all deliverables
• Collaborate effectively as a senior member of multidisciplinary project teams
• Manage stakeholder relationships with clients, partners, and subcontractors
• Lead business development and growth activities, including capture and proposal response

Requirements

• 8+ years of relevant health policy industry experience in healthcare consulting, program implementation, quality improvement, evaluation, and/or policy expertise
• 4+ years of experience working on value-based care payment initiatives supporting operational and/or compliance/monitoring activities
• Demonstrated experience in cross contractor coordination, managing subcontractors, and leading cross-functional project teams
• Experience supporting business development efforts, including identifying opportunities, shaping capture strategies, contributing to proposal development, and building client relationships in support of organizational growth
• Broad understanding of federal health policy issues, with ability to work in multiple areas serving as a subject matter expert
• Proven excellent verbal and written communication skills with the ability to translate complex findings to non-technical audiences

Qualifications

• Master’s degree in a related field (health policy, public health, economics, or similar)
• Strong knowledge of healthcare policies and regulations
• Experience with data analysis and reporting
• Ability to manage multiple projects simultaneously
• Excellent interpersonal and communication skills

Skills

• Strategic thinking and problem-solving
• Project management and leadership
• Client relationship management
• Technical and analytical skills
• Communication and presentation skills

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401(k) contribution

Pay

The salary for this role will range from $134,600 to $230,800 annually based on full-time employment.

Schedule

Remote work is available, with a requirement to work in the office a minimum of four days per week in the Minneapolis or Washington, D.C. area.