Director Patient Safety

About the role

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

This position is incentive eligible.

Responsibilities

• Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics)
• Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility
• Champion completion of Culture of Safety Survey
• Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes
• Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
• Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives
• Work with facility leaders and managers to ensure thorough, credible and timely event management
• Join with facility leaders to identify and hardwire behavioral norms that promote a culture of safety
• Engage patients/families when appropriate in the patient safety program
• Seek input from patients/families involved in harm or close call events as appropriate
• Oversee the management and use of event information to benchmark and track progress to zero avoidable harm
• Provide analysis and identifying trends from reports (e.g. event reports, SHARP report, Service Line Dashboards) to track progress of improvement strategies
• Spread and sustain improvement
• Work with defense counsel to coordinate the investigation, processing and the defense of claims against facility: records, collects, documents, maintain and provides to defense attorneys any requested information and documents necessary to manage facility claims while maintaining privilege

Qualifications

• Certified Professional in Patient Safety (CPPS) is required - if not already CPPS, must obtain within 12 months of hire
• Bachelor's Degree in a healthcare related field is required - Master's Degree is preferred
• Clinical background is preferred
• Registered Nurse (RN) is strongly preferred
• Three to five years’ healthcare experience in patient safety, risk, and/or quality preferred
• Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center is required

Benefits

Medical City McKinney, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts