Director - Patient Financial Services

What We're Looking For

• Strategic thinker with strong leadership and organizational skills
• 5 to 7 years of progressive healthcare revenue cycle management experience required
• Bachelor's degree or equivalent experience required
• Master's degree or advanced education preferred
• EPIC PB & HB certifications required
• Advanced Excel knowledge and analytical skills required
• Extensive experience in EPIC revenue cycle operations and centralized billing required

Why You'll Love Working With Us

We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home. A comprehensive benefits program for you and your family. Professional development and support. Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program.

What You Will Do

• Serve as the strategic and operational leader for multiple functional areas, providing direction and accountability for healthcare revenue cycle performance across departments
• Develop and oversee department goals, budgets, and performance standards to align with GHS System strategic objectives
• Evaluate and enhance service delivery methods to optimize costs and improve outcomes
• Lead and coordinate fiscal and technical activities to ensure smooth and efficient department operations
• Implement policies and procedures to achieve departmental objectives and ensure compliance with all regulatory requirements
• Direct centralized billing, collection, and cash management across Baton Rouge General entities
• Monitor accounts receivable metrics and design effective performance tools
• Foster staff development through educational training, policy guidance, and continuous performance feedback
• Ensure all licensure, certifications, and quality standards are current and in full regulatory compliance