DIRECTOR, PARTNERSHIPS

Job Description

The Director, Partnerships is responsible for leading the development, management, and expansion of our food donor and receiving agency partnerships. This role brings together food donor relationship management, food recipient relationship management, and partnership strategy under one integrated leadership function and is critical for our growth and expansion goals.

Leadership & Management

• Strategically plan and operationalize program delivery models including building sustainable processes and partnerships for food recovery, ensuring relevant performance metrics are in place and being tracked, and programmatic data is collected, reviewed and analyzed, and reported on regularly, creating best-in-class service
• Work with the team to create and maintain standards that are consistent with food safety guidelines. Develop a clear decision-making process and timeline that allows for consistent judgment and decisions across both management and the front-line staff.
• Cover partnership functions during periods of staff transition or absence.
• Create and support a culture of continued education, in close coordination with the Head of Programs and lead change management efforts across the partnerships team and work collaboratively with other departments as we continue to grow.

Vendor and Beneficiary Management

• Build relationships with partners on both the vendor (food donor) and beneficiary (food recipient) side to ensure the program is functioning properly, to collect regular and necessary data, to make data-driven programmatic decisions, and to provide support and guidance as needed to navigate challenges
• Develop, diversify, and improve Spoonfuls’ Food Acquisition Strategy, creating and leveraging new partnerships with food banks, corporate brands, farms, wholesalers, stadiums, universities, restaurants, and other food businesses to continue to expand Spoonfuls’ food recovery model and establish strategies to improve current donor performance, including educating about food donation.
• Develop, diversify, and improve Spoonfuls’ Beneficiary & Waitlist Strategy to continue to expand Spoonfuls’ impact
• Analyze current food distribution patterns to ensure equity and efficiency, including visits per week, pounds per delivery, and inventory allocation across food recipients
• Optimize delivery frequency across the partner network, including plans to transition high-frequency partners to more sustainable schedules while maintaining strong relationships
• Develop a robust calendar of consistent off-schedule activities, building relationships with different food businesses and ensuring that, at busy times of the year or during holidays, food recovery is attempting to keep pace with growing community demand for food delivery

Reporting & Data Management

• Develop, implement, and oversee reporting systems and processes for partnership metrics, beneficiary data, donor performance, and program outcomes
• Ensure data is collected consistently, analyzed regularly, and reported to Head of Programs, Senior Leadership, and external stakeholders
• Research, test, and implement operations technology and systems to track and store data

Organizational Growth and Programmatic Expansion

• Inform yearly goal-setting with Senior Leadership and departments across the organization, ensuring that Spoonfuls’ Partnerships model can support the design of new routes in new areas of service
• Suggest and collaborate on partnerships with outside service providers that may be useful to support any part of the program and develop strategic pitches for new and existing vendor and beneficiary partners
• Represent Spoonfuls at coalition meetings, fundraising events, awards ceremonies, media opportunities and within the ecosystem to represent our work and identify potential partnerships, and lead presentations to corporate food donors to support partnership development.

Compensation

This position is: salaried, more than $100,000

Application Instructions

If you are not registered, you'll be prompted to do so. Don't worry, it's free!

Deadline

No deadline