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Director, Organizational Change Management

Perficient · United States · 3 wk ago
RemoteRemoteBusiness Development$104k–$210k/yrFull-time

About the role

The Director of Organizational Change Management (OCM) is responsible for leading enterprise-wide change initiatives that enable successful transformation across people, processes, and technology. This role develops and executes change strategies to drive adoption, minimize resistance, and ensure sustainable business outcomes aligned with organizational goals.

Responsibilities

  • Define and lead the organization’s change management strategy, framework, and governance model.

  • Establish OCM standards, methodologies, and tools across the enterprise.

  • Serve as a trusted advisor and strategist to executive leadership on change readiness and organizational impact.

  • Lead and develop a team of change management professionals and practitioners.

  • Build strong relationships with business leaders, project sponsors, and cross-functional teams.

  • Facilitate leadership alignment and active sponsorship of change initiatives.

  • Drive stakeholder accountability and change adoption at all organizational levels.

  • Assess organizational readiness and identify risks to adoption.

  • Define success metrics and monitor adoption, engagement, and business outcomes.

  • Implement feedback loops and continuous improvement mechanisms.

  • Partner with internal communications teams to craft compelling narratives that support transformation.

  • Promote a culture of agility, resilience, and continuous improvement.

  • Align change initiatives with company values and culture.

  • Ensure alignment between business objectives and change initiatives.

  • Oversee the design and execution of comprehensive change management plans, including:

    • Stakeholder analysis and engagement strategies
    • Communication plans and messaging frameworks
    • Training and capability-building programs
    • Resistance management approaches

Qualifications

  • Bachelor’s degree in Business, Organizational Development, HR, or related field (Master’s preferred).

  • 10+ years of experience in change management, organizational development, or transformation roles.

  • Demonstrated leadership experience managing large-scale, complex transformation initiatives.

  • Deep knowledge of leading change management frameworks (e.g., Prosci, ADKAR, Kotter).

  • Strong executive presence and stakeholder management skills.

  • Preferred Certification in change management (e.g., Prosci, CCMP).

  • Experience in digital transformation, integrations, or enterprise system implementations.

  • Consulting background or experience in matrixed/global organizations.

Skills

  • Strategic thinking and problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Ability to manage multiple projects and priorities simultaneously.

  • Strong analytical and data-driven decision-making skills.

  • Ability to build and maintain strong relationships with stakeholders.

  • Experience with change management methodologies and tools.

Benefits

Perficient, Inc. is an Equal Opportunity Employer and provides a competitive salary range, comprehensive benefits package, and professional development opportunities.

Pay

$103,584 to $209,800

Schedule

Full-time

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