Director, Oracle Health Federal

Responsibilities

Lead a team of developers, SREs, system analysts, and system architects responsible for performance, security, reliability, and overall domain operation of hosted Oracle Health Federal client systems.

Drive the transformation to SRE-first and DevOps operating models, including infrastructure as code, configuration as code, change as code, proactive canary strategies, automated rollback patterns, self-healing workflows, and measurable toil reduction.

Build AI-native operational workflows that use approved tooling and controlled data paths to accelerate development, support, triage, incident response, change execution, knowledge retrieval, and customer operations.

Replace repeatable manual work with software, agents, automation, runbooks, validation controls, and exception-based human review.

Own operational outcomes across day 0 build, day 1 customer onboarding, and day 2 service operations.

Establish service health, reliability, quality, automation, and productivity metrics; use those metrics to prioritize engineering investment and track monthly progress.

Partner with security, compliance, product, engineering, cloud infrastructure, and customer operations leaders to ensure automation and AI-enabled workflows meet Oracle, FedRAMP, ATO, DoD, VA, and customer approval requirements.

Lead adoption of OCI-native capabilities for telemetry, alerting, analytics, deployment safety, incident learning, and operational intelligence.

Improve incident management, change management, service readiness, production support, and customer escalation practices.

Coach and grow leaders and senior technical contributors through the transition from traditional operations to software-driven and AI-assisted reliability practices.

Qualifications

• 8+ years of experience in software engineering, SRE, DevOps, platform engineering, production engineering, cloud service operations, or related technical leadership roles.
• 5+ years leading managers, senior engineers, SREs, DevOps teams, or production operations teams supporting live customer-facing services.
• Demonstrated experience replacing manual operational toil with software, automation, platform capabilities, self-service workflows, or agentic/human-exception operating patterns.
• Promised ownership of production services across build, onboarding, reliability, incident response, change management, and ongoing operations.
• Strong understanding of cloud operations, reliability engineering, observability, deployment safety, incident learning, and service-level accountability.
• Practical experience applying AI-assisted engineering, agentic workflows, AI-enabled automation, or AI-supported operational tooling to real delivery or production-support problems.
• Able to evaluate AI opportunities pragmatically, including where humans must remain in the loop, where deterministic automation is preferable, and where compliance or data sensitivity limits tool usage.
• Experience operating in regulated, security-sensitive, or high-availability environments.
• Strong executive communication skills, including the ability to explain technical strategy, operational risk, and measurable progress.

Disclaimer

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Hiring Range

Ranging from $169,800 - $355,400 per year.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all.