Director, Operations
Lead and oversee a manufacturing facility to deliver high-quality products on time while maintaining a safe and engaged workplace. Establish direction, collaborate with cross-functional partners, and ensure effective execution of operational activities to meet business objectives. Drive continuous improvement, safety, quality, learning, and people development while upholding a values-based culture.
Responsibilities
- Direct and lead overall plant operations: production, engineering, quality control, supply chain, shipping, and supporting staff functions.
- Determine and manage plant procedures and policies consistent with company, quality, and regulatory guidelines.
- Foster and promote a healthy and safe work environment consistent with OSHA, EPA, or other applicable standards. Enforce hazard reporting, proper work practices, PPE usage, and safety training.
- Develop short- and long-term strategies and objectives, including capital and workforce planning; administer operating functions, approvals, reports, and metrics.
- Develop, lead, and sponsor Lean Manufacturing strategies. Oversee continuous improvement activities and drive operational excellence into the culture.
- Manage delivery of all products within established cost and quality standards in accordance with customer requirements, quality systems, design specifications, production schedules, and cost work standards.
- Develop, promote, and maintain an engaged workforce through individual development, training, coaching, leadership development, idea sharing, reward and recognition, effective communication, and accountability.
- Develop, supervise, evaluate, and coach direct reports and the facility’s leadership team. Provide coaching and mentoring to develop technical and managerial skills.
- Ensure and promote positive employee and union relations (where applicable) to maintain a motivated workforce dedicated to meeting customer requirements and company objectives.
- Develop annual business plans in support of corporate objectives and monitor performance, taking corrective actions as needed.
- Control activities and expenditures to operate within established budgets and achieve business objectives.
- Communicate progress and status of facility operations to corporate management. Serve as liaison between the facility and other STERIS facilities and business groups.
- Promote and represent STERIS in the local civic and medical communities. Host customers and other visitors. Instill a customer-centered culture across the organization.
- Perform other operations-related responsibilities as assigned.
Requirements
- Bachelor’s degree in a related field required.
- Minimum 10 years’ experience leading manufacturing operations at various levels in a similar environment.
- Minimum 5 years’ experience leading or supporting continuous improvement implementations and/or working in a high-performing lean organization.
- Minimum 3 years’ experience managing a manufacturing plant in delivering favorable results.
- Excellent leadership, business acumen, analytical, and interpersonal skills with the ability to effectively manage, lead, and motivate a multidisciplinary team.
- Strong background in goal deployment, strategic site planning, and building organizational capability.
- Thorough understanding of general practices and operational requirements in safety, human resources, quality systems, engineering, materials management, and finance.
Preferred Qualifications
- Regulatory/FDA and medical device operations experience.
- Experience with MRP/Kanban systems.
Benefits
- Market-competitive pay.
- Extensive paid time off plus 9 additional holidays.
- Comprehensive healthcare, dental, and vision benefits.
- Long/short-term disability coverage.
- 401(K) with company match.
- Maternity and parental leave.
- Additional benefits/discounts (e.g., pet insurance).
- Tuition reimbursement and continued educational programs.
- Opportunities for advancement in a stable, long-term career.
Pay
Pay range for this opportunity is $144,500.00 - $187,000.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than the range listed. Pay rates are based on factors including local labor market costs, years of relevant experience, education, professional certifications, and foreign language fluency.