Director Operations

About the role

DHL Supply Chain is seeking a Director of Operations for our Dedicated Delivery team within the Automotive sector. The ideal candidate will bring extensive third-party logistics (3PL) experience, with a strong emphasis on transportation and dedicated delivery solutions. This leadership role is responsible for driving operational excellence, financial performance, and strategic execution across a complex, multi-site account portfolio. In addition, the Director will serve as a key partner in business development efforts, providing consultative expertise to support growth opportunities and customer expansion initiatives. Candidates must possess a proven track record of leading large-scale transportation operations, delivering results in dynamic environments, and influencing both internal and external stakeholders. The position has a minimum travel requirement of up to 50%.

Responsibilities

• Lead multiple distribution centers, each with individual customers and unique requirements.
• Cultivate customer relationships, becoming an extension of their business and enabling DHL Supply Chain to play a required role in their success.
• Be held to very high standards, reflecting the company’s industry‑leading standards.
• Understand the importance of customer relationships, including the crucial role of General Managers, Operations Managers, and front‑line Supervisors in growing those relationships.
• Serve as a critical link between each distribution center and senior leadership, accountable for the success and growth of the group.
• Drive a culture of performance and results through your teams.
• Assemble and advise strong teams at each distribution center in your group.
• Lead multiple teams and support their professional development at all levels.
• Support your group and drive performance by developing a strong network throughout DHL Supply Chain’s functional departments.
• Be a key member of the management team of the largest global supply chain company.
• Access a myriad of development and educational programs to help your leaders grow.
• Work with your manager on developing your growth and career direction.
• Have entrepreneurial‑like freedom to structure your business unit.
• Deliver results and enjoy the role.

Requirements

• Bachelor’s degree or equivalent experience (required)
• 7+ years of experience within supply chain (required)
• 3+ years of progressive experience in at least one of the following: strategy development and implementation, operations management, or organization design and implementation (required)

Qualifications

• MBA or equivalent (preferred)
• Experience as a management consultant or in a strategic role within a supply chain function (preferred)

Benefits

• Medical, Dental, Vision, Prescription coverage
• Discounted Stock Purchase plan
• General Bonus Plan
• 401K plan
• Generous PTO policy
• Competitive wages
• Excellent affordable insurance benefits (including health, dental, vision and life)
• Paid vacation and holidays

Pay

The position has a national salary range of $150,000 - $200,000.