Jobs · Manufacturing · Texas

Director - Operations AI Strategic Execution & Portfolio Lead

Charles Schwab · Westlake, TX · 1 wk ago
HybridManufacturingFull-time

About the role

The Director, Ops AI Strategic Execution & Portfolio Lead plays a pivotal role in scaling Artificial Intelligence as a core capability across Operations and the broader firm. Reporting to the Managing Director of Ops AI, you will lead a portfolio of high-impact initiatives, translating AI strategy into execution and delivering measurable gains in scale, efficiency, risk management, and client experience.

Responsibilities

  • Lead the end-to-end execution of the Ops AI portfolio, from prioritization through delivery and enterprise scaling, ensuring AI initiatives translate into measurable business value and sustained impact.
  • Partner closely with Operations, Enterprise AI, Data, Technology, and cross-functional leaders, driving disciplined execution, establishing governance and execution frameworks, and embedding value measurement practices that move solutions from pilot to production.
  • Align senior stakeholders, navigate complex tradeoffs, and build high-performing teams to deliver integrated, AI-enabled outcomes that advance an AI-driven operating model and long-term competitive advantage.

Requirements

  • 10+ years of experience leading large scale transformation portfolios, ideally financial services or consulting
  • 1+ years of experience driving AI transformation initiatives in large, complex organizations
  • Proven track record delivering measurable business outcomes, at scale, through complex, cross-enterprise initiatives
  • Strong portfolio management capabilities, including prioritization, sequencing, and value tracking
  • Demonstrated ability to quickly mobilize teams with a bias for action in fast-paced environments
  • Strong leadership, partnership, and influencing skills in a highly matrixed environment
  • Excellent communication skills, both written and verbal, with the ability to synthesize complex topics for multi-level audiences, from senior executives to daily users
  • Demonstrated team leadership capabilities, effectively organizing highly performing, multi-discipline teams to meet changing business challenges

Qualifications

  • Master’s degree in Computer Science, Engineering, Business Administration, or related field
  • Experience with AI technologies and methodologies
  • Understanding of financial services operations and regulatory requirements
  • Experience with data analytics and machine learning
  • Knowledge of Agile methodologies and project management

Skills

  • Strategic thinking and planning
  • Project management and portfolio management
  • Leadership and team management
  • Collaboration and stakeholder engagement
  • Communication and presentation skills
  • Data analysis and interpretation
  • Technical proficiency with relevant software and tools

Benefits

  • 401(k) with company match and Employee stock purchase plan
  • Paid time off for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

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