Director, Operational Project Management Office

Responsibilities

• Hiring, training, developing, and communicating with staff.
• Financial Management:
  • Develops, monitors, and achieves budget goals.
  • Manages labor and non-labor expenses to budget or flex budget.
  • Manages revenue to budget to maximize potential revenue.
• EPE/Service: Responsible for patient satisfaction scores within assigned area(s) and upholding PROMISE standards of direct reports and team members.
• Quality: Achieves quality goals for assigned area(s) and manages and promotes continuous process improvements in assigned area(s).
• Performance Management: Provides staff feedback on performance, including on-time appraisals and coaching, and deals with conflicts in a proactive manner to reach resolution in a timely manner.
• Building Relationships: Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization, and actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.

Qualifications

• Bachelor's degree in Business Administration, Health Care Administration, a clinical field, related area, or the equivalency.
• Six years of progressively more responsible management experience.