Director of Workforce Planning and Labor Management

Job Overview

The Director of Workforce Planning & Labor Management is responsible for developing and executing enterprise workforce strategies that optimize labor capacity, productivity, and cost across supply chain operations. This role partners closely with Supply Chain, Finance, and HR leaders to align labor planning with demand forecasts, operational rhythms, and long-term business strategy.

Job Responsibilities

• Core Responsibilities

  • Strategic Workforce Planning

    • Lead short- and long-term workforce planning across distribution network
    • Translate volume forecasts into labor demand plans (headcount, skills, shifts)
    • Build scenario models (peak, downturns, automation impacts, network changes)
    • Partner with Finance on labor budgeting, forecasting, and cost optimization

  • Analytics & Insights

    • Lead workforce analytics capability (turnover, absenteeism, time-to-fill, productivity trends)
    • Develop dashboards and reporting for senior leadership
    • Use data to proactively identify risks (staffing gaps, burnout, cost overruns)

  • Workforce Optimization

    • Align staffing strategies (full-time, part-time, contingent labor) with demand variability
    • Optimize scheduling, shift design, and workforce mix
    • Partner with Talent Acquisition on hiring plans tied to forecasts
    • Support network planning decisions (open/close/expand sites)
    • Identify productivity improvement opportunities and partner with operations on execution

  • Stakeholder Partnership

    • Serve as a strategic partner to Supply Chain Operations leadership
    • Collaborate with HR, Finance, and Industrial Engineering teams
    • Influence senior leaders on workforce trade-offs and decisions

Job Requirements

• Education/ Certifications

  • Bachelor’s degree in Business, Finance, Accounting, Economics, Supply Chain or related field required

• Experience

  • 10+ years in workforce planning, labor management, supply chain, or operations analytics
  • Experience in large-scale, hourly workforce environments (distribution, manufacturing, retail, logistics)
  • Strong analytical capability (forecasting, modeling, scenario planning)
  • Experience with LMS tools
  • Ability to influence senior operational leaders
  • Knowledge/Skills/ Abilities
  • Advanced Microsoft Excel (forecasting models, scenario analysis, Power Query)
  • Workforce planning tools & analytics (labor modeling, scheduling systems)
  • Power BI or Tableau (dashboarding, workforce KPIs, labor insights)
  • Data analysis & forecasting (demand planning, capacity modeling)
  • SQL or data querying (workforce and labor data extraction)
  • Micrsoft Office (Excel, PowerPoint for executive reporting)

• Physical Environment/Demands

  • Office Roles
  • Most work is performed in a temperature-controlled office environment
  • Incumbent may sit for long periods of time at a desk or computer terminal
  • Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
  • May use calculators, keyboards, telephones, and other office equipment in the course of a normal workday
  • Stooping, bending, twisting, and reaching may be required in the completion of job duties

Additional Information:

• Compensation: UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements.
• Benefits: For Washington positions (or positions that may be performed remotely from Washington), visit this link for Washington-specific paid time off details. Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
• UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process.