Director of Warehouse Operations

About the role

Reporting to the VP and GM, the Director of Warehouse Operations, will be responsible for overseeing all distribution and assembly operations in the Distribution Center. This position will manage a wide range of warehouse operation responsibilities, such as: safety, quality, receiving, inventory and on-time and accurate shipping. The Director of Warehouse Operations will utilize their strong communication skills to develop, train and motivate their team to operate as a high-performing operation, to ensure organization metrics and KPI’s are being met. The ideal candidate will be motivated to lead with a continuous improvement mindset, while promoting and fostering a Lean operating environment.

Responsibilities

• Hire, lead and develop the Warehouse Supervisors and team to plan and manage the day-to-day operations for shipping, receiving, inventory management, order-picking and assembly
• Establish and assure a safe work environment by maintaining compliance with company policies concerning health and safety, within and according to the Solve ISO9001:2015 QMS, as well as OSHA standards and maintain a site-wide 5S program, MHE maintenance and repair program, and site indirect procurement program of warehouse supplies and equipment
• Foster a lean culture by monitoring key performance indicators, such as productivity, external accuracy, and same-day-ship percentage against goal, and driving continuous improvement projects for opportunities to improve these metrics
• Review and manage cost productivity and overtime, with a focus on efficient labor and operational costs per unit shipped in tandem with managing expenses to achieve monthly and annual budgets in accordance with forecast
• Ensure accuracy of physical inventory via the execution of Standard Operating Procedures, by initiating and managing cycle and bin count audits as scheduled
• Work in conjunction with the Solve Engineering team to manage internal rework and specialized assembly processes for key OEM customers
• Lead daily and weekly huddles/meetings with warehouse staff to identify and mitigate any concerns, lead gemba walks, and communicate any corresponding messages or relevant changes from other departments or company leadership

Qualifications

• Bachelor’s Degree (preferably in Operations Management, Industrial Engineering, or equivalent)
• 8+ years of overall warehouse/distribution center or manufacturing management experience
• 3+ years of experience using a WMS to execute warehouse operations
• 3+ years of experience using Robotic ASRS system for inventory storage and management
• High proficiency in Excel, Power BI, (and/or sql)
• Experience managing multi-shift work schedules and optimizing labor and productivity across shifts
• Thorough understanding of P&L statements and OPEX costing structures