Director of Treasury Services

Duties/Responsibilities

• Day-to-day management and leadership of the Treasury Operations Department and the Wire Team.
• Plan, organize, and lead weekly Treasury Operations team meetings and bi-weekly Treasury Services departmental meetings.
• Coach, train, and develop the Treasury Operations staff to ensure their professional development and growth meets their personal goals and the evolving necessary skill set of IMCU’s Treasury Operations Team.
• Evaluate, lead, and/or assist with projects in the Treasury Services and Wire Department, such as digital banking enhancements, account opening platforms, positive pay module, commercial analysis plans, business credit card servicing, wire transfer module, new product implementation, and conversions.
• Communicate and work well with other members of IMCU’s management team as most large projects require collaboration between multiple departments.
• Maintain extensive knowledge of all services and technology platforms offered to business members and lead the Treasury Service team in business member problem resolution cases.
• Aid the VP Finance in researching and evaluating Fintech and other solutions that enhance IMCU’s offerings to business members. Maintain an understanding of the digital payments space. Research new developments and emerging trends. Provide guidance and recommendations on IMCU’s ability to adapt and continue to serve members' needs into the future.
• Develop and maintain applicable policies and procedures for business online banking services and wire processing. Create and maintain ACH Risk Assessment and RDC Risk Assessment. Review and approve all Treasury Management Services Agreements and requests for Temporary ACH/Wire Limit increases. Complete initial evaluation and an annual review on business members enrolled in ACH/Wire Origination Services. Maintain the NACHA Risk Management Portal. Maintain the FedACH Risk Monitoring Service. Prepare and submit the DFI quarterly report for Public Depositories of Institutional Funds. Review and approve wire callbacks over $500,000. Review and release outgoing wires over $1,000,000 within FedLine Advantage. Maintain the monthly Board Rate Slip. Complete DFI and NCUA exam requests related to business services.

Competencies

• Ability to lead and manage a team.
• Strong project management skills.
• Accountability for maintaining performance and member service standards.
• Effective communication skills with both business members and IMCU team members.
• Initiative to research and identify emerging industry trends (e.g., payments, technology).