Director of Transportation

About the role

Goodwill Houston is transforming lives by connecting people to opportunities that advance the future of work. The Director of Transportation will oversee the strategic, financial, and operational responsibilities of the Transportation Department, including the movement of supplies and equipment between locations and the Attended Donated Center (ADC) operations department.

Responsibilities

• Develop and implement annual budgets, forecasts, donation-volume targets, revenue per-pound goals, payroll-to-budget percentages, transportation dwell time, and other financial metrics.
• Provide strategic guidance and leadership to Area Managers, ADC Operations, and transportation management to ensure proper hiring, training, coaching, and performance management.
• Establish, track, and continuously improve key performance indicators (KPI).
• Enforce and evolve standardized processes and drive continuous improvement initiatives.
• Provide operational oversight and direction to achieve the objectives of the DGP Team.
• Select, train, and develop associates to ensure safe and efficient operations and mission integration.
• Plan and adjust a transportation staffing model to meet business needs.
• Monitor GWH's Electronic Management System (Samsara) to ensure pre-trip and post-trip inspections, driver routes are completed, Hours of Service, safety scores, etc.
• Ensure efficient fleet operations in alignment with the United States Department of Transportation (USDOT) and Federal Motor Carrier Safety Administration (FMCSA) requirements and regulations.
• Collaborate with other leaders in DGP to forecast demand and ensure availability of necessary resources.
• Provide reports as needed and monitor, assess, and document associates' performance to make improvements and/or take corrective action.

Requirements

• A bachelor's degree in supply chain, business administration, operations management, or a relevant field is preferred; equivalent professional experience may be considered in lieu of a degree.
• A minimum of eight (8) years of experience in progressive operations/supply chain leadership.
• A minimum of five (5) years of experience in multi-site management with high volume, donor-facing, or retail/thrift operations.
• Experience in leading large teams (150+) across multiple locations in a fast-paced environment.
• Knowledge of FMCSA, DOT, and TxDMV requirements and regulations.
• Excellent computer skills (proficient in Microsoft Office, POS/donation tracking systems, tablets (Supro), and inventory software platforms).
• Excellent written, verbal communication, and presentation skills.
• Ability to communicate and interact well with a variety of personality types.
• Must have a valid driver's license and reliable transportation.
• Must be legally authorized to work in the United States without sponsorship for current or future employment.

Qualifications

A master's or advanced degree is a plus.

Skills

• Excellent computer skills (proficient in Microsoft Office, POS/donation tracking systems, tablets (Supro), and inventory software platforms).
• Excellent written, verbal communication, and presentation skills.
• Ability to communicate and interact well with a variety of personality types.

Physical Requirements/Work Environment

Regular twisting, bending, squatting, kneeling, pushing, and pulling. Ability to lift up to 40 lbs. and, occasionally, lift/move items up to 100 lbs. Must be able to stand for extended periods of time. Moderate indoor noise with periodic exposure to outside temperatures.