Director of Transportation and Customs Compliance

What You’ll Do

• Transportation Operations
• Oversee end-to-end global freight operations.
• Manage a team of transportation operators to execute Ground, Air, Ocean and Rail Execution.
• Manage a 3rd party parcel company relationship to ensure Direct to Consumer (DTC) and internal parcel shipments move effectively and efficiently.
• Generate, track, update, and course correct the transportation budget for all modes.
• Implement track & trace visibility tools.
• Manage carrier and 3rd party relationships.
• Manage Monthly and Quarterly business review cycles with carriers and transportation partners.
• With internal procurement resources, execute transportation and brokerage bid cycles.
• Customs & Trade Compliance
• Oversee global customs clearance leveraging Customs Brokerage firm relationships.
• Manage an in-house licensed customs broker to ensure compliant import / export operations – documentation, broker oversight, and audits.
• Maintain up-to-date knowledge of legal changes and advise on organizational adaptation and impact minimization.
• Develop and maintain global policies for HTS classification, duty drawback, FTAs and document retention.
• Leadership, Strategy and Visibility
• Ensure policies and SOPs are thoroughly documented, accessible and regularly updated.
• Define, monitor, and present KPIs related to transportation costs, customs performance and delivery.
• Use data analytics to support strategic decisions (e.g. duty optimization, operational modeling, carrier selection, insource/outsource).
• Implement track & trace visibility tools; identify improvements and drive innovation.
• Build, mentor, and lead a high-performing team across regions.

Must Haves

• Minimum 10+ years in global logistics, supply chain, including transportation and trade compliance.
• 5+ years in leadership roles with global teams.
• Bachelor’s (Supply Chain, International Trade, Business). Masters preferred.
• Licensed Customs Broker and/or Certified Customs Specialist / Export Compliance Officer preferred.
• Proficiency in MS Office (Excel, Outlook, PowerPoint, Word).
• Proficiency using an analytics platform (Domo, Looker, Power BI, Tableau, etc.).
• High senses of urgency, integrity and adaptability to fast-changing environments.
• Excellent communicator able to influence global stakeholders, regulators, executives and peers.