Director of Total Rewards

About the role

The Director of Total Rewards leads Bell Partners’ compensation and benefits strategy, ensuring programs are competitive, compliant, and aligned with business goals. This role oversees the design, administration, and continuous improvement of total rewards programs, partners cross-functionally with HR, payroll, and external vendors, and provides leadership to the compensation and benefits team to support associate experience and organizational performance.

Essential Functions And Responsibilities

• Develop, guide, and implement Bell Partners’ compensation, benefits and total rewards program strategy.
• Maintain the effectiveness of existing benefit plans, recommending changes which provide value to associates, are within budget, and consistent with benefit trends and organizational objectives.
• Analyze results of surveys and develop specific recommendations for review by management.
• Review benefits portfolio performance; administer plan design options; interface with brokers, carriers, and third-party administrators.
• Manage benefits enrollment processes (open enrollment, qualifying life events, dependent verification process, etc.).
• Coordinate processes for benefits administration, including medical/dental/life insurance, short-term disability (STD), long term disability (LTD), flexible spending accounts (FSA), 401(k) plans and FMLA/leave of absence.
• Serve as member of the Benefits and Retirement Committees. Coordinate all meetings and ensure regulatory compliance.
• Provide leadership and guidance to Compensation, Benefits and Total Rewards staff—assist with improved efficiencies and workflow processes.
• Affirmatively assist in hiring, coaching, evaluating performance and addressing any disciplinary issues for direct report(s).

Additional Functions And Responsibilities

• Assist in developing educational tools that support benefits and compensation programs.
• Ensure cross-discipline coordination with all HR disciplines (compensation, benefits, etc.) where performance and/or pay may be impacted.
• Lead the testing of new compensation and benefits processes in coordination with payroll processes in Workday.
• Work with team to identify and resolve issues in Workday related to compensation and benefits.
• Oversee regulatory and compliance issues ensuring plans and processes remain in compliance with federal, state, and local regulations and Bell polices.

Knowledge, Skills And Abilities

• Strong knowledge of ERISA, HIPAA, COBRA, ACA, FMLA, 5500 filings, compensation, US labor law, and compliance with state and federal regulations.
• Strong working knowledge in Microsoft Office applications.
• Experience using Workday HRIS with specific emphasis on benefits and compensation preferred.
• Strong verbal/written communication skills required, including fluency in English.
• Excellent analytical skills.
• Ability to demonstrate exceptional customer service and ability to work as a team.
• Ability to clearly communicate and understand directives both orally and in writing.
• Superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible.
• Ability to present a professional image.
• Ability be resourceful and well organized.

Education And Background

• Bachelor’s degree in Human Resources, Business or related discipline required.
• CEBS certification and/or CCP designation preferred.
• Minimum 10 years of demonstrated and applicable HR/benefits experience in a multi-facility organization.