Director of Third-Party Logistics (3PL)

About the Role

The Director of Third-Party Logistics (3PL) drives the onboarding/offboarding, negotiations, financial controls, and operational excellence of North America 3PLs. This role partners closely with the Order Management Director, Logistics Director, Business Leads, and Headquarters to manage third-party logistics provider performance, ensuring smooth business operations through strong partnerships, robust controls, financial oversight, cost-saving opportunities, and process optimization to support growth and customer satisfaction.

Responsibilities

• Partner with cross-functional leaders to identify and onboard logistics partners to meet business needs.
• Manage and monitor 3PL performance and compliance, ensuring SLAs and KPIs are met.
• Drive initiatives that enhance cost, service, quality, and reduce operational risk.
• Maintain strong control over logistics financials, including budgeting, forecasting, and investments.
• Ensure rigorous control of inventory at all sites to deliver shrink reduction.
• Ensure compliance with regulatory requirements and company standards.
• Lead continuous improvement projects to streamline workflows and reduce costs.
• Lead, mentor, and develop diverse functions with direct or dotted-line responsibilities.
• Foster collaboration across supply chain, finance, and operations teams.
• Drive a culture of safety, accountability, engagement, and continuous improvement.
• Promote an inclusive environment that aligns with company values and fosters high morale and collaboration.
• Streamline the logistics network by onboarding/offboarding partners to align with business objectives.
• Develop and execute logistics control strategies for North America 3PL operations.
• Identify areas for cost savings, efficiency improvements, and process optimization.
• Drive automation and digital transformation initiatives.

Requirements

• Bachelor’s degree in Supply Chain, Business, or related field.
• 7+ years of experience in logistics operations with leadership responsibility.
• Proven experience managing distribution centers or 3PL relationships.
• Strong financial acumen with experience in budgeting, cost control, and P&L management.
• Experience in the beauty, consumer goods, or FMCG industries.
• Excellent analytical, negotiation, and communication skills.

Success Factors

• Ability to lead with vision, confidence, and resilience.
• Operational discipline combined with an innovation mindset.
• Strong financial literacy and data-driven decision-making.
• Passion for developing people and fostering an inclusive culture.
• Commitment to delivering exceptional customer service and supply chain reliability.

Location: New York, NY / Remote. Reports to: VP, Supply Chain.