Director of the Event Management Office

About the role

The Director of the Event Management Office (EMO) provides strategic leadership and operational oversight for the university’s centralized event management function. The incumbent establishes and manages a campus-wide intake, approval, compliance, and coordination system for all events involving university facilities for the Vice President of Student Affairs' Office.

Responsibilities

• Establish and operationalize centralized EMO structure
• Develop policies, procedures, and governance framework
• Lead cross-divisional steering/advisory committee
• Define risk tiers, compliance standards, and routing protocols
• Provide executive-level recommendations regarding space governance and event prioritization
• Oversee implementation of a centralized intake and approval workflow
• Ensure consistent application of TPM, risk, safety, and university policies
• Cookordinate routing to Risk Management, University Police, Dean of Students, Facilities, and other stakeholders
• Exercise escalation authority for high-risk or complex events
• Maintain audit-ready documentation and compliance records
• Establish service-level expectations for campus support units
• Reduce duplicative administrative effort across divisions
• Ensure early notification and coordination with service providers
• Resolve interdepartmental scheduling conflicts
• Implement tiered rate structure (RSO, Affiliate, Fully Costed, Commercial)
• Develop and oversee reservation fee framework
• Recommend fee waivers and cancellation policies
• Oversee implementation of EMS, Ad Astra, StarRez coordination strategy
• Lead selection and governance of centralized campus event calendar
• Establish reporting dashboards and analytics
• Identify automation and workflow efficiencies
• Develop training programs for planners and service units

Requirements

• Bachelor’s degree from an accredited institution
• Five (5) years of progressively responsible leadership experience in event management, operations, project management, logistics, university administration, or related field, including supervision of staff and cross-functional coordination

Qualifications

Comprehensive knowledge of event management operations in a higher education environment
Knowledge of university risk management, safety, and compliance frameworks
Knowledge of cost recovery, fee structures, and public institution financial policies
Strong leadership and organizational development skills
Ability to develop and implement policies and operational frameworks
Strong analytical and problem-solving skills
Ability to implement and manage technology systems and workflow platforms
Ability to communicate with constituents in a professional and respectful manner

Skills

Strong leadership and organizational development skills
Ability to develop and implement policies and operational frameworks
Strong analytical and problem-solving skills
Ability to implement and manage technology systems and workflow platforms
Ability to communicate with constituents in a professional and respectful manner

Benefits

The university offers a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Pay

$9,673/month - $10,000/month

Schedule

Compensation Classification: Administrator II