Director of Technology Partnerships
About the role
This executive role sits at the intersection of product, engineering, and go-to-market, and is responsible for shaping how Intuit's most strategic platform partners integrate, scale, and co-innovate within our connected small business ecosystem.
Responsibilities
Partner Strategy & Portfolio Management
- Define and execute the ISV partnership strategy across QuickBooks and Mailchimp, aligning to GBSG's broader platform and ecosystem goals.
- Own and manage a portfolio of Tier-1 ISV relationships, serving as the primary executive point of contact for strategic partners.
- Develop partner segmentation and tiering frameworks to prioritize investment, enablement, and co-development resources.
- Identify and recruit net-new ISVs that expand Intuit's platform capabilities and address critical small business workflow gaps.
Revenue & Business Development
- Set and own partner-influenced and partner-sourced revenue targets in collaboration with GBSG commercial sales and finance leadership.
- Drive commercial negotiations and partnership agreements with top ISVs.
- Build joint business plans with key partners that include integration roadmaps, GTM milestones, and revenue commitments.
- Identify monetization models (revenue share, referral, fintech, API licensing).
Product & Platform Collaboration
- Act as the voice of the ISV partner ecosystem into Intuit's platform and API product teams, surfacing partner needs and advocating for roadmap investments.
- Partner with platform engineering to improve developer experience, API capabilities, and integration standards that accelerate ISV time-to-value.
- Collaborate with QuickBooks and Mailchimp product teams to ensure deep, differentiated integrations that drive mutual customer value.
- Evaluate partner integration quality and maturity; define standards and certifications for strategic ISV partners.
- Develop and report on ecosystem KPIs including integration adoption, joint customer penetration, partner NPS, and revenue contribution.
Leadership & Organizational Impact
- Lead and develop a team of senior partner managers.
- Establish operational cadences, tools, and frameworks for tracking partner health, escalation management, and executive reviews.
- Influence cross-functional stakeholders — including Product, Engineering, Legal, Finance, and Sales — to move partnership priorities forward.
- Represent GBSG's ISV ecosystem interests in executive-level planning and investment discussions.
Qualifications
Required Experience
- 10+ years of experience in technology partnerships, business development, or platform/ecosystem strategy at a SaaS or platform company.
- 5+ years in a leadership or management role, with experience building and scaling partner teams.
- Demonstrated track record of managing and growing ISV or technology partner ecosystems at scale.
- Deep experience with SaaS platforms, APIs, and developer/ISV ecosystems — familiarity with SMB or fintech/martech platforms a strong plus.
- Experience owning partner-influenced revenue targets and executing co-sell and co-marketing motions with ISVs.
- Prior experience working with or within platforms such as QuickBooks, Salesforce, HubSpot, Shopify, Stripe, or similar ecosystems is highly desirable.
Preferred Experience
- Experience in both fintech/accounting and marketing technology ecosystems (aligning to QuickBooks + Mailchimp).
- Background working in a large, matrixed technology organization with cross-functional influence at the VP and C-suite level.
- Experience with Intuit's product portfolio or direct experience as an ISV building on Intuit's platform is a plus.
Core Competencies & Skills
Strategic Thinking
- Ability to design and evolve a multi-year ISV ecosystem strategy that advances Intuit's platform vision and GBSG revenue goals.
- Skilled at synthesizing market trends, competitive dynamics, and partner feedback into actionable strategic plans.
- Comfortable operating at both the strategic and tactical level — from setting direction to resolving partner escalations.
Executive Relationship Management
- Proven ability to build and sustain C-level and VP-level relationships with external partners over multi-year horizons.
- Trusted advisor presence with partners, capable of navigating complex commercial, technical, and strategic conversations.
- Experience managing high-stakes negotiations and structuring win-win partnership agreements.
Cross-Functional Influence
- Strong track record of influencing product roadmaps, engineering priorities, and go-to-market plans without direct authority.
- Skilled at building alignment across diverse stakeholders including Product, Engineering, Legal, Finance, and Sales.
- Ability to represent partner perspectives internally in a way that drives prioritization and organizational action.
Technical Fluency
- Sufficient technical depth to engage meaningfully with engineering and product partners on API design, integration architecture, and platform capabilities.
- Ability to evaluate integration quality and partner technical maturity, and guide partners toward best-practice implementations.
- Comfortable translating technical concepts into business value for non-technical stakeholders.
Data-Driven Decision Making
- Fluency with partnership metrics and ecosystem analytics: integration adoption rates, joint customer overlap, revenue attribution, partner health scores.
- Ability to build and present executive-level business cases grounded in data.
- Experience using CRM and partner management platforms (Salesforce, Crossbeam, PartnerStack, or similar) to manage and report on partner portfolios.
People Leadership
- Proven ability to recruit, develop, and retain high-performing partnership and business development talent.
- Creates a culture of accountability, partner-centricity, and continuous learning within the team.
- Skilled at setting clear goals, delegating effectively, and coaching team members through complex partner situations.
Communication & Executive Presence
- Exceptional written and verbal communication skills; able to present clearly and persuasively to executive audiences.
- Comfortable representing Intuit externally as an ecosystem spokesperson at industry events and partner QBRs.
- Ability to distill complex partnership dynamics into clear narratives for internal leadership.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.