Director of Technology Experience and AI Training

Key Responsibilities

• Lead and develop teams responsible for Audio & Video Services and AI Training.
• Drive the firm's AI adoption strategy, including training, change management, and user enablement initiatives.
• Design and oversee learning programs that help attorneys and business professionals effectively leverage AI-enabled technologies.
• Partner with firm leadership, Practice Groups, HR, and IT teams to identify technology and AI learning needs and develop targeted solutions.
• Oversee enterprise collaboration technologies, conference room experiences, hybrid meeting environments, and firmwide event support.
• Evaluate and implement emerging technologies, including AI-powered productivity, collaboration, meeting intelligence, and transcription solutions.
• Establish policies, standards, and best practices that promote innovation, operational excellence, and an exceptional user experience.
• Manage vendor relationships, budgets, and service delivery across both functional areas.
• Measure technology adoption, training effectiveness, and user experience outcomes through data-driven insights and continuous improvement initiatives.
• Serve as a trusted advisor to senior leadership on technology experience, AI enablement, and workforce readiness.

Qualifications

• 7+ years of leadership experience in enterprise information technology environments.
• 7+ years of experience managing, implementing, or supporting enterprise technology solutions.
• Experience leading AI enablement, technology training, digital transformation, organizational change management, or related initiatives.
• Knowledge of generative AI technologies and platforms, including Microsoft 365 Copilot, ChatGPT Enterprise, Claude, Harvey, or similar solutions.
• Familiarity with enterprise collaboration technologies, including Microsoft Teams, Zoom, and modern AV environments.
• Familiarity with instructional design, learning management systems, and technology training programs.
• Strong leadership, communication, stakeholder management, and project management skills.
• Experience in a professional services, legal, consulting, financial services, or similarly complex environment is preferred.
• Bachelor's degree or equivalent combination of education and experience preferred.

Pay

The anticipated base salary for this position is $150,000 to $200,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

Benefits

For benefits information, please click here.

Contact Information

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Director of Support Staff Stephanie Denmark at +1 202.942.6068. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Equal Opportunity Employer

Arnold & Porter Kaye Scholer LLP is an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex, pregnancy and childbirth (including breastfeeding and related medical conditions), age, marital or partnership status, familial status, sexual orientation, gender, gender identity, gender expression, transgender, physical or mental disability, medical condition, family leave status, citizenship status, immigration status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state or federal laws, rules or regulations. Our Firm's equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations. For purposes of the firm's Anti-discrimination and Anti-harassment Policies, the term "race" includes, without limitation, traits historically associated with race, including, but not limited to, hair texture and protective hairstyles, such as braids, locks, and twists.