Director of Technology

Responsibilities

• Own the multi-year technology roadmap for core platforms, architecture modernization, premise and cloud strategy, security posture, and engineering capabilities.
• Partner with product and business leaders to prioritize technology investments based on mission impact, risk reduction, reliability, and long-term value creation.
• Identify and manage technical debt as an enterprise risk, balancing near-term delivery needs with long-term platform health.
• Shape build-vs-buy, modernization, and vendor strategy to ensure ABA invests in capabilities that are sustainable, extensible, and aligned with strategic priorities.
• Drive organizational change by championing innovation and fostering a culture of continuous improvement.
• Enforce technology governance frameworks, ensuring compliance with regulatory, security, and ethical standards.
• Manage the IT development and operations budget, including software licensing, vendor contracts, and capital planning.
• Evaluate software investments through a return lens — ensuring systems are built to last, extend, and compound value over time rather than depreciate through neglect, over-customization, or premature replacement.
• Oversee the full software development lifecycle: requirements, design, implementation, testing, deployment, and maintenance.
• Define and monitor KPIs across all functional areas; use data to identify bottlenecks and drive improvements.
• Manage vendor relationships and technology stack selection, including programming languages, frameworks, cloud platforms, and tools.
• Oversee quality assurance and ensure adherence to standards across all delivered systems.
• Provide strategic oversight of infrastructure, network engineering, cloud operations, AV technology, digital equipment services, and AIME Center technology operations through subordinate leadership.
• Provide executive oversight of cybersecurity operations, vulnerability management, technology risk mitigation, and business continuity planning activities in partnership with technical leadership.
• Ensure technology operations maintain appropriate service levels, reliability, security, and business continuity capabilities.
• Review operational performance metrics and support continuous service improvement initiatives.
• Support major infrastructure modernization and technology refresh initiatives.
• Provide leadership and oversight for technology project planning, prioritization, execution, and resource allocation.
• Ensure projects are delivered on time, within budget, and aligned with organizational priorities.
• Balance competing demands and optimize resource utilization across technology teams.
• Develop and manage technology operating and capital budgets.
• Oversee technology procurement, software licensing, vendor relationships, and contract negotiations.
• Evaluate technology investments and ensure responsible stewardship of organizational resources.
• Participate in long-range financial planning and forecasting activities including managing the annual budgeting process for the IT department.
• Foster a culture of accountability, collaboration, innovation, continuous learning, and professional growth.
• Lead, inspire, and develop a multi-disciplinary team spanning software engineering, architecture, infrastructure, security, DBA, and DevOps.
• Establish regular performance management, coaching, and leadership development practices to strengthen organizational capability and succession readiness.
• Support talent acquisition, succession planning, employee engagement, and professional development.
• Promote cross-functional collaboration among technology teams and business stakeholders.

Qualifications

• Minimum of fifteen (15) years of progressively responsible experience in information technology, software development, infrastructure, architecture, project management, or related technical disciplines.
• Minimum of ten (10) years of leadership experience managing technical teams, technology programs, or technology operations with a team size (internal and contractor) greater than 60.
• Manage multi-year roadmaps with investments greater than $8m/yr.
• Demonstrated experience leading multiple technology disciplines, including software development, quality assurance, infrastructure operations, architecture, or project management.
• Demonstrated ability to evaluate emerging technologies, including artificial intelligence and automation tools, and assess their potential business value, risks, and implementation considerations.
• Demonstrated experience developing and executing technology strategies, roadmaps, and modernization initiatives.
• Demonstrated experience managing enterprise technology projects and technology portfolios.
• Demonstrated experience managing technology budgets, vendor relationships, contracts, and software licensing.
• Demonstrated experience working within cloud-based and hybrid technology environments.
• Demonstrated experience implementing Agile, DevOps, and modern software delivery practices.
• Demonstrated experience leading organizational change and technology transformation initiatives.
• Demonstrated experience supporting cybersecurity, risk management, business continuity, and disaster recovery efforts.
• Demonstrated experience building, developing, and leading high-performing technical teams.