Director of Technology

Key Responsibilities

• Leadership & Strategic Planning
• Vision & Collaboration: Establish and articulate a vision for technology use guided by the school's mission and strategic plan.
• Personnel Management: Directly supervise, coach, and mentor IT staff to create a collaborative and harmonious work environment.
• Budgeting: Project and plan the school's annual capital and operating technology budgets, including 5-year replacement cycles.
• Stakeholder Engagement: Partner with senior administrators and academic department heads to research and implement emerging technologies.

• Systems & Network Administration
• Infrastructure Oversight: Manage mission-critical platforms, including PowerSchool (SIS), Schoology (LMS), Google Workspace for Education, and FinalSite.
• Network Security: Lead cybersecurity efforts, including protecting digital assets, implementing cybersecurity training for faculty and staff, and ensuring regulatory compliance.
• Device Management: Experience setting up and deploying MDMs (Jamf, Mosyle, InTune).
• Disaster Recovery: Develop and assess disaster recovery and business continuity plans.
• Facility Systems: Coordinate and support facilities staff with on-campus systems, including Public Address (PA), bells/clocks, and security systems.

• Operations & Support Management
• Service Delivery: Ensure timely and effective responses to all tech support requests; participate as an active member of the support team for Tier 2 and Tier 3 issues.
• Asset & Vendor Management: Maintain asset tracking for all hardware and manage contracts/licensing with technology vendors.
• Documentation: Establish and update standard operating procedures (SOPs) and comprehensive system documentation.
• Policies Oversight: Perform ongoing auditing and remediation of all IT policies and procedures to ensure they meet the school's evolving needs.

Qualifications

• Education: Bachelor's degree required; Master's preferred in Information Technology, Educational Technology, Network Administration, or a related field.
• Experience: 8+ years of progressive technology support experience in a K-12 independent school setting.
• Management: Proven experience managing a technology department, overseeing budgets, and leading strategic initiatives.
• Technical Proficiency: Expertise in Google Workspace for Education (Administrator certification preferred, PowerSchool, Schoology, and FinalSite).
• Technical Knowledge: Strong knowledge of computer networking principles related to TCP/IP, DNS, routing, switching and firewalls.
• Soft Skills: Excellent verbal, written and interpersonal communication skills. Must possess the patience to mentor staff and communicate complex technical concepts to users of all skill levels across departments.

Physical Requirements

• Mobility: Frequently required to walk to work areas and go up and down stairs.
• Lifting: Must be able to lift, push, pull, and/or move equipment up to 30 pounds.
• Technical Installation: Ability to stand, bend, and work for long periods on a computer or installing hardware.
• Availability: Ability to work evenings, weekends, and during holidays as needed.
• Transportation: Must maintain a valid driver's license and safe driving record for travel to meetings, conferences, and trainings.