Director of Teacher Support, Massachusetts

About OneGoal

OneGoal transforms postsecondary advising and support so that every student can define their own future. Together with our partners, we're building a movement to close the opportunity gap. We work side-by-side with partner schools and districts to build their knowledge and capacity. The result is more effective support for all students. Our unique approach, honed over 15 years, prioritizes strong human relationships. And it's proven to deliver real student impact: An independent study by the University of Chicago found that OneGoal students are about 40% more likely to earn their postsecondary degrees than students from similar backgrounds. At OneGoal you'll be immersed in a culture of collaboration, shared purpose, and collective impact.

The Person

As the Director of Teacher Support (DTS), your mission is to coach our Program Directors (teachers) to successfully deliver the OneGoal Program. With your guidance and leadership, our teachers will build expertise in our model, develop key mindsets, and activate their many talents to ensure each OneGoal Fellow (student) in their class pursues their highest postsecondary aspirations.

Responsibilities

• Providing differentiated support to Program Directors to ensure strong program delivery in service of our students' pursuit of their highest postsecondary aspirations (45%) — Position requires frequent travel (2-3 days/week) within Massachusetts, including at least 2 days/month in OneGoal's Boston office
• Build trusting relationships with Program Directors and leverage training, observations, and 1:1 coaching as the key drivers to influence your portfolio of teachers to deliver the OneGoal course and maximize student impact
• Provide ongoing and reactive support to Program Directors to ensure they feel affirmed and supported to customize the OneGoal experience of their Fellows to fit their school's context
• Collaborate with Program Directors to develop and implement data-based short-term and long-term strategies to meet year-end goals
• Collaborate with our internal team to develop professional learning and training for teachers that is based in culturally relevant practices and trains them to best leverage the OneGoal curriculum in their classroom, with a particular focus on blended learning and advising, using our learning management system
• Analyzing data to inform your coaching and training strategy (20%) — Collect both quantitative and qualitative data and use Salesforce and PowerBI for analysis and reflection, to inform adjustments to your coaching and training strategy
• Communicate progress to goal trends and insights to relevant internal stakeholders
• Collaborating with regional and national staff, committing to aligned strategies to achieve our team's program outcomes (20%) — Review curriculum, provide feedback and seek opportunities to modify to fit local postsecondary landscape and opportunities
• Consistently participate in role applicable staff development opportunities provided by the National Program Team. This includes our OneGoal Staff Experience online training modules, Summer & Winter Program training, and working groups.
• Engage in cross-team collaboration to work on special projects and regional goals
• Contributing to Regional Team Responsibilities (15%) — Serve as an active member of the Massachusetts Program Team, Teacher Support Subteam and participate in regular region-wide team meetings, stepbacks and retreats
• Build strong relationships with key OneGoal national team stakeholders across the organization to achieve outcomes

Qualifications

• Lived experience of the Fellows we serve (Preferred)
• Bachelor's Degree (Required)
• At least two years prior teaching experience, working in direct service with young people, or within a high school setting with demonstrated results (Preferred)
• Experience coaching teachers or working alongside school administration (Preferred)
• Experience developing and/or facilitating adult learning spaces (Preferred)
• Experience with blended learning (optional); experience with Canvas or other online learning management systems (A Plus)
• Knowledge of Massachusetts education landscape (Highly Preferred)
• Position requires some travel to school partners throughout Massachusetts; a valid driver's license + access to a vehicle is required

About You

• You believe in the power of coaching, and are skilled at building transformative relationships where you work. You believe relationships lead to results, and that your impact can be greater when you empower others, that all teachers have the ability to be great, and that even great teachers can achieve more with additional resources and support.
• You build relationships quickly, consistently, and authentically. Your ability to build strong relationships allows you to convince others to pursue a particular course of action, and ensure that our community of schools and Program Directors see you as an ally and support in their work.
• You are committed to creating a workplace where all people can thrive. You foster an environment where every individual feels valued and respected. You seek to understand and appreciate the range of lived experiences of those we work with.
• You are committed to elevating the voices and perspectives of the young people from the communities we serve, recognizing their potential and advocating for their success.
• You believe in continuous learning and self-reflection to consider your own experience and understandings, analyze how they play out in your work, and act with deep consideration for others. You actively seek opportunities to learn and grow, with the goal of creating a more supportive experience for our team and, most importantly, for the students we empower on their path to college and career success.
• You believe deeply in the brilliance of all students and in their ability to earn a postsecondary degree. You believe that our Fellows face real systemic barriers to postsecondary completion and that empowering families, teachers, and students to own their unique path will help them to overcome those barriers.
• You excitedly identify and confront challenges and opportunities. You see challenges as opportunities to take your critical thinking skills and impact to the next level. You operate with a strong sense of personal responsibility when it comes to solving challenges.
• You analyze data and marshal resources to ensure our students and school partners have what they need to make college possible.
• You value working collaboratively and innovatively. You constantly strive to learn from and share learnings with your teammates, no matter your current knowledge or experience.
• You know when and how to engage other key stakeholders that have the insight and positional authority to help you and others overcome obstacles and seize viable beneficial opportunities in a timely way. You do not operate as a blind executor of pre-existing practices; instead, you thoughtfully evaluate the OneGoal program and identify ways to elevate our program's effectiveness.