Director of Systems Engineering

About the role

The Director of Systems Engineering is responsible for overseeing the development and maintenance of the organization's hyperconverged infrastructure, storage, physical/virtual compute, application virtualization, cloud operations, and database administration. This role works cross-functionally within a matrixed environment and reports directly to the VP & Chief Technology Officer.

Responsibilities

• Supports the implementation of Windows engineering items to include Intune, MFA, DLP, Cloud App Security, Defender ATP and Defender Endpoint
• Provides large environments focused on automation and software patching
• Ensures products meet necessary requirements for security, portability, and performance, while balancing the end user experience
• Maintains operational support structure, logging, alerting, and establishes tools, standards, and operational procedures
• Develops and designs architecture and infrastructure roadmaps, implementation strategies, and transformation plans focused on the enablement of care delivery
• Collaborates with other Business Leaders for planning and deployment activities to ensure high levels of IT Systems Engineering performance and integration with enterprise processes
• Manages internal IT and outsourced vendors to meet service levels

Requirements

Requires eight (8) years IT leadership, preferably in a large academic medical center. Progressive responsibility in healthcare information technology or related industry. Prior experience with Microsoft suite of tools preferred. Background in Hospital / Healthcare provider and ambulatory (clinic) environments also preferred.

Qualifications

• Bachelor’s Degree in Information Technology, healthcare administration or other relevant field required
• ITIL Foundation required within 6 months of hire
• MCSE and VCP certifications preferred

Skills and Abilities

• Thorough understanding of IT Systems Engineering function within a healthcare environment
• Understanding of Project Management methodology based on project management principles
• Knowledge of process improvement methodologies
• Familiarity with public cloud offerings such as AWS, GCP, and Azure
• Knowledge in DevOps culture, including familiarity with automated testing, continuous delivery, and infrastructure as code
• Strong understanding of Server hardware platforms, including high density and stand-alone server hardware platforms
• Strong understanding of Windows Server operations and roles
• Strong understanding of VMware vSphere, vCenter, and ESXi hypervisor operations
• Strong understanding of other virtualization platforms such as Citrix Xen, Microsoft Hyper-V, and cloud services
• Strong understanding of LAN, WAN, and storage network technology
• Knowledge of clustering, high availability, backups, and log handling
• Strong understanding of Microsoft 365, including mailbox management, database management, high availability, clustering, security, and anti-spam products
• High-level understanding of information security principles and technology
• High-level understanding of DR/BC technology and methodology, backups, restores, replication, and associated systems
• Knowledge of Development tools, including Azure DevOps, Visual Studio, Jenkins, Git, etc.
• Demonstrated ability to manage agile technical teams in infrastructure, devops, site reliability, NOC and similar
• Significant experience managing and implementing business applications and infrastructure
• Ensures key business strategies and processes are supported by technology systems that enable growth and flexibility
• Seeks and evaluates emerging technologies and educates business stakeholders on the potential for new technologies to deliver return on investment by enabling business innovation, efficiency, and competitive advantage
• Ensures service-level requirements are met while upholding all regulatory and compliance standards
• Demonstrated knowledge and skills in assessing and mitigating risks through risk planning
• Demonstrated experience in business development and/or strategic and tactical planning and execution including marketing, communications and financial planning
• Knowledge of IT Service Management and ITIL key practices and concepts
• Exhibits strong interpersonal skills, demonstrating the ability to navigate the political landscape of the organization
• Displays executive presence, broad thinking, and is articulate across all levels of the enterprise
• Capacity to deliver on deadlines while contributing to various stakeholders, projects, and business relationships at once
• Exceptional emotional intelligence to help manage complex relationships partners, stakeholders, design, engineering, and leadership
• Is results oriented, focusing on business value optimization and performance management
• Strong presentation skills

Pay

TBD

Schedule

TBD

Benefits

TBD

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.