Jobs · Quality Assurance · Louisiana

Director of System Quality and Performance Improvement

Ochsner Health · Jefferson, LA · 1 mo ago
Quality AssuranceFull-time
We need to output HTML fragment with sections only if content present. The posting includes many paragraphs, but we need to extract headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to decide which sections have content. Let's parse the posting: First paragraph: "Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way." This is like an About the role / company overview. Could be "About the role" or maybe "About Ochsner". We'll treat as "About the role". Next: "This job is responsible for developing, managing, and integrating a comprehensive, system quality and performance improvement program. Collaborates with executive system quality leaders, service line leaders, and division quality leaders to identify, analyze, and trend key performance indicators to implement successful solutions. Additionally, manages system documentation effectiveness program that engages HIM, IS, quality, and physician leaders in improvement strategies associated with accurate clinical documentation. Assures accurate data, timely analysis, and addresses the application of reported data to support performance improvement and project management activities. The Director independently makes decisions that could seriously affect overall and strategic results." This is responsibilities. Then: "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion." This is generic boilerplate; we can maybe include under Requirements? But it's not specific requirements. Might be omitted. Then: "Education Required - Bachelor’s degree in Nursing, Public Health, Business Administration, or related fields. Preferred - Master’s degree in Nursing, Public Health, Business Administration, or related fields. Work Experience Required - 10 years’ experience in healthcare leadership; Experience with healthcare quality, relational databases, and systems analysis; Experience with robust process improvement; Experience with documentation effectiveness tools (Crimson, Truven, 3M, Tableau, Vizient CDB) and analysis of ICD-10-CM data relating to externally reported quality methodologies including AHRQ PSI and CMS HAC. Certifications Preferred - Active Certified Professional in Healthcare Quality (CPHQ) certification." This is qualifications/requirements. Then: "Knowledge Skills And Abilities (KSAs) Effective verbal and written communication skills and the ability to present information clearly and professionally.Strong interpersonal and conflict resolution skills.Proficiency in using computers, software, and web-based applications.Analytical skills and ability to use a logical process to formulate practical solutions.Strong decision-making, delegation, and leadership skills and the ability to demonstrate good judgement.Excellent time management skills and self-direction.Maintains and enhances professional competency." This is skills. Then: "Job Duties Develops, manages, and integrates a comprehensive, system quality and performance improvement program that supports system quality strategic initiatives.Manages and continuously evaluates improvement of key performance indicators.Monitors progress on strategic plans and recommends updates to senior executive quality leaders.Serves as a system quality and performance improvement partner to service line leaders and division quality leaders.Manages documentation effectiveness program that engages HIM, IS, quality, and physician leaders in improvement strategies associated with clinical documentation.Develops personnel and workforce.Participates in long strategic planning that supports the company mission.Performs other related duties as assigned. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns." This is more duties/responsibilities. Then: "The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status." That's EEO boilerplate, remove. Then: "Physical and Environmental Demands ..." That's not requested headings; we can ignore. Then: "Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities." This is application instructions and EEO, remove. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role (first paragraph). Responsibilities (the paragraph about job responsibilities). Requirements/Education/Experience/Certifications could go under Requirements or Qualifications. The spec says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide where to put education/experience etc. Likely "Requirements" for required education/experience, and "Qualifications" for preferred certifications? Or combine. But we should not create thin sections. We have substantive content for education, experience, certifications. Could put under "Requirements". Then "Qualifications" maybe for preferred? But we have both required and preferred. Could split: Requirements (required education/experience) and Qualifications (preferred certifications). That seems reasonable. Skills: we have KSAs paragraph. Benefits, Pay, Schedule: none present, so we must NOT include those sections. Thus output sections: About the role, Responsibilities, Requirements, Qualifications, Skills. We need to use

for each heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information, not invent or summarize away detail. Must not omit details. So we need to include all details from the posting that are relevant to those sections. Let's extract content for each section. About the role: The first paragraph(s) up to "Together we are leading the way." Also maybe include "Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way." That's it. Responsibilities: The paragraph(s) describing job responsibilities: "This job is responsible for developing, managing, and integrating a comprehensive, system quality and performance improvement program. Collaborates with executive system quality leaders, service line leaders, and division quality leaders to identify, analyze, and trend key performance indicators to implement successful solutions. Additionally, manages system documentation effectiveness program that engages HIM, IS, quality, and physician leaders in improvement strategies associated with accurate clinical documentation. Assures accurate data, timely analysis, and addresses the application of reported data to support performance improvement and project management activities. The Director independently makes decisions that could seriously affect overall and strategic results." Also later "Job Duties" list: "Develops, manages, and integrates a comprehensive, system quality and performance improvement program that supports system quality strategic initiatives.Manages and continuously evaluates improvement of key performance indicators.Monitors progress on strategic plans and recommends updates to senior executive quality leaders.Serves as a system quality and performance improvement partner to service line leaders and division quality leaders.Manages documentation effectiveness program that engages HIM, IS, quality, and physician leaders in improvement strategies associated with clinical documentation.Develops personnel and workforce.Participates in long strategic planning that supports the company mission.Performs other related duties as assigned. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns." We need to include all that as responsibilities. Could combine into a

    • list? The instruction: Use
      • for any list of duties/requirements/benefits. So we should turn duties into list items. The responsibilities paragraph is prose; we could keep as

        . The job duties list is a list; we should make

        • . We need to preserve all details, not lose any. Thus for Responsibilities section: maybe a

          with the initial responsibilities paragraph, then a

            with each duty as
          • . Ensure we capture each duty separated by periods. Let's parse the job duties string: "Develops, manages, and integrates a comprehensive, system quality and performance improvement program that supports system quality strategic initiatives. Manages and continuously evaluates improvement of key performance indicators. Monitors progress on strategic plans and recommends updates to senior executive quality leaders. Serves as a system quality and performance improvement partner to service line leaders and division quality leaders. Manages documentation effectiveness program that engages HIM, IS, quality, and physician leaders in improvement strategies associated with clinical documentation. Develops personnel and workforce. Participates in long strategic planning that supports the company mission. Performs other related duties as assigned. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns." We need to keep each as separate
          • . The sentences about statements etc are also part of duties? They are more disclaimer; but they are part of the job duties paragraph. We could include them as list items as well, but they are not duties per se. However instruction: Use
            • for any list of duties/requirements/benefits. The "The above statements..." is not a duty; it

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