DIRECTOR OF STUDENT SERVICES

About the role

This is more than an operations role. It's an opportunity to influence culture, mentor future leaders, and ensure every youth receives the highest quality of care. If you're a collaborative leader who thrives on building high-performing teams and creating meaningful outcomes, we'd love to meet you.

What You'll Do

• Provide strategic leadership for one of the most important departments within our organization, ensuring every youth receives exceptional care from admission through successful transition.
• Lead the vision, operations, and performance of Student Services while inspiring multidisciplinary teams to deliver outstanding outcomes.
• Build, mentor, coach, and develop high-performing leaders and staff while cultivating a culture of excellence, accountability, and continuous improvement.
• Ensure compliance with licensing standards, accreditation requirements, agency policies, and regulatory expectations.
• Manage departmental staffing plans, operational resources, and performance metrics.
• Partner with placing agencies, licensing representatives, community stakeholders, and families to ensure exceptional service and successful student outcomes.

Required Qualifications

• Master's degree
• Minimum five years of leadership experience in residential treatment, juvenile justice, behavioral health, education, or human services
• Experience managing multidisciplinary teams and complex operations
• Strong understanding of evidence-based programming, student services, and regulatory compliance
• Valid driver's license with an acceptable driving record

Preferred Experience

• Residential treatment or juvenile justice leadership
• Behavioral health or clinical program oversight
• Licensing, accreditation, and quality assurance
• Organizational development and staff coaching

The Ideal Candidate

• Builds strong teams through mentorship rather than micromanagement
• Inspires others to pursue excellence
• Remains calm, thoughtful, and decisive during challenging situations
• Serves the person behind the behavior
• Balances operational accountability with genuine compassion
• Believes culture is created through leadership by example

Why You'll Love Working Here

• A meaningful career with purpose
• The opportunity to shape organizational culture and student outcomes
• Collaboration with passionate, mission-driven professionals
• Leadership development and continued professional growth
• A culture rooted in integrity, accountability, respect, and compassion
• The satisfaction of seeing lives transformed through your leadership

Work Life Balance

This full-time leadership position typically follows a five-day-on, two-day-off schedule, with flexibility to meet the needs of the program. Evening and weekend availability may occasionally be required.