Director of Student Engagement and Success

Germanna Community College (Virginia Community College System) · Spotsylvania, VA · Full-time, 12-month administrative · FLSA Exempt · Hiring range: $93,391–$116,739 annually plus full state benefits · Schedule: Monday–Friday, 8:00 AM–4:30 PM (or as scheduled) · Regular travel between campuses required; periodic VCCS system meetings and occasional overnight travel · Telework options subject to business needs · Position #297FA011 · Posting FAC_2103P · Open 10/20/2026 – close 11/19/2026

About the role

Germanna Community College is a public, open-access institution in the Virginia Community College System, centrally located in Fredericksburg between Washington, D.C. and Richmond. The Director of Student Engagement and Success provides leadership for a portfolio of departments that connect students with resources, opportunities, academic supports, and experiences promoting engagement, persistence, achievement, and preparation for educational and career goals. Reporting to the Dean of Students, the Director supervises and develops the leaders of Student Life and Leadership, Testing Services, the Academic Center of Excellence, and Career and Transfer Services. The Director establishes shared priorities, promotes collaboration across the portfolio, monitors service utilization and outcomes, and supports department leaders in delivering accessible, responsive, student-centered programs and services. The Director serves on the Division of Student Affairs (DSA) Leadership Team and contributes to divisional planning, decision-making, assessment, and initiatives that advance student engagement and success.

Responsibilities

Leadership and Supervision

• Provide leadership and portfolio-level oversight for Student Life and Leadership, Testing Services, the Academic Center of Excellence, and Career and Transfer Services, including budgets, staffing, resources, and operations.
• Establish clear goals, expectations, and accountability while empowering department supervisors to lead day-to-day operations of their respective areas.
• Coach and support department leaders in staff development, resource management, assessment, problem-solving, and continuous improvement.
• Foster collaboration, innovation, responsible stewardship of College resources, and shared accountability for student engagement and success across the portfolio.

Engagement and Student Success

• Promote coordination among departments within the portfolio to connect students with opportunities, resources, and services that support their engagement and success.
• Work with department leaders to identify opportunities for shared initiatives, coordinated communication, effective referrals, and collaboration.
• Support implementation of College and divisional priorities related to student engagement, academic achievement, persistence, completion, career readiness, and transfer.
• Identify service gaps and barriers that may affect students’ ability to access or engage with programs and resources.
• Ensure programs and services remain responsive to evolving student needs across College locations and learning modalities.
• Lead the collaborative development and implementation of a comprehensive new student orientation program that connects students to the College, its resources, expectations, and opportunities for engagement and success.

Utilization, Assessment, and Continuous Improvement

• Monitor service utilization, student participation, effectiveness, and outcomes across the portfolio, using data to identify trends, gaps in access, and opportunities to strengthen student engagement and success.
• Establish expectations for department leaders to assess programs and services and use data, student feedback, and other findings to guide continuous improvement.
• Work with department leaders to align staffing, service delivery, programming, technology, resources, and student-facing spaces with student needs and patterns of utilization.
• Identify opportunities to improve processes, leverage technology, share resources, and increase the accessibility and operational effectiveness of programs and services.
• Communicate portfolio-level accomplishments, challenges, trends, and outcomes to the Dean of Students and other stakeholders, while ensuring departmental practices comply with applicable College, VCCS, state, and federal requirements.

Collaboration and Divisional Leadership

• Serve as an active member of the DSA Leadership Team and contribute to divisional planning, decision-making, assessment, and strategic initiatives.
• Collaborate with colleagues across Student Affairs, Academic Affairs, Workforce Development, and other College areas to strengthen connections among student services and academic experiences.
• Represent the Student Engagement and Success portfolio on College committees, workgroups, and initiatives as assigned.
• Facilitate connections between departments within the portfolio and internal or external partners when appropriate.
• Support the Dean of Students in advancing divisional priorities and responding to emerging student needs.
• Perform other duties as assigned in support of the College and Division of Student Affairs.

Travel and Professional Engagement

• Regular travel among Germanna Community College locations to support programs, services, meetings, and College activities.
• Periodic travel for Virginia Community College System (VCCS) meetings, including participation in the Council of Deans and Directors and other