Director of Strategic Initiatives – Law Enforcement & VA Program

About the role

The Law Enforcement Liaison and Strategic Project Lead is responsible for planning, directing, and overseeing large-scale projects across assigned contracts, ensuring all efforts align with organizational priorities and the mission needs of the Veterans Affairs (VA) space. This role conducts comprehensive project planning, establishes timelines, allocates resources, monitors budgets, and ensures delivery of high-quality results within prescribed funding and scheduling parameters. The position also prepares detailed reports, executive briefings, and operational updates to keep leadership and stakeholders informed of progress, risks, and opportunities.

In addition, this role serves as the primary point of coordination between the organization, law enforcement agencies, and VA stakeholders, fostering strong working relationships and facilitating effective communication and information sharing. The liaison supports interagency initiatives, coordinates meetings and task force engagements, and addresses questions and concerns from contractors, law enforcement partners, and VA representatives. They provide subject-matter expertise on law enforcement protocols, VA systems, public safety risks, and emerging threats, ensuring all activities comply with applicable laws, regulations, and confidentiality requirements. Through proactive engagement and strategic oversight, the role strengthens collaboration, enhances operational efficiency, and drives successful outcomes for both law enforcement and veteran-focused initiatives.

Responsibilities

• Develops collaborative relationships with external customers including maintaining positive communication and transparency.
• Acts independently to ensure contractual and operational requirements are met, aimed to consistently achieve project excellence.
• Conducts advanced evaluations to provide strategic recommendations and advises senior management of project status, contractual compliance, potential risk, and operational efficiencies.
• Drives project success through effective leadership, guiding and directing project teams by formulating work plans, assigning duties, and coordinating activities to ensure progress on schedule and within budget.
• Develops innovative methods for project processes and deliverables, applying advanced knowledge to adapt to changing needs.
• Facilitates communication and collaboration by conducting advanced meetings, focus groups, and participating in committees (internal and external).
• Maintains operational efficiency, ensuring contract compliance and timely deliverables by inspecting and installing best-of-class systems.
• Evaluates and modifies schedules or plans based on status reports, mastering project reporting by preparing and submitting written reports, articles, and proposals.
• Develops and conducts training programs and resources for internal and external customers including content specific to job functions, the specific project, and other topics as requested or deemed necessary.
• Audits and modifies complex processes to enhance service delivery by planning major customer service functions related to state agencies, agencies receiving services, and stakeholders.
• Manages team performance through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.
• Serves as the primary point of contact between the organization and local, state, and federal law enforcement partners, and external stakeholders.
• Builds and maintains effective working relationships with law enforcement agencies to support collaborative initiatives and operational cooperation.
• Facilitates information sharing, intelligence exchange, and coordination on cases, incidents, and emerging schemes.
• Assists agencies with interpretation of organizational and CMS policies, programs, capabilities, and resources.
• Coordinates Qlarant operations, meetings, briefings, and training events to enhance interagency effectiveness.
• Provides subject-matter expertise on CMS issues, healthcare fraud trends, and best practices in law enforcement engagement.

Requirements

• Minimum Bachelor’s Degree (preference for additional designations and education).
• 15+ years of experience required (can be substituted for education).
• Veterans Affairs experience preferred.

Qualifications

• Active and current Project Management Professional (PMP), Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Healthcare Management (CPHM), Certified Case Manager (CCM), Registered Nurse (RN), and/or Certified Fraud Examiner (CFE) preferred.

About Qlarant

Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs serving individuals with developmental disabilities. Qlarant is also a national leader in fighting fraud, waste, and abuse for large organizations across the country. In addition, our Foundation provides grant opportunities to those with programs for underserved communities.