Director of Special Events, Spring Lake Golf Club

Position Overview

The Director of Special Events will play a key role in supporting the Club's growing event business while preparing to assume full leadership responsibilities for the department as part of a planned succession strategy.

Responsibilities

• Plan, coordinate, and oversee all Club special events, including weddings, banquets, corporate functions, and member events.
• Collaborate with the culinary team to develop menus and pricing aligned with member preferences and event themes.
• Persist with department leaders to ensure consistent service standards and exceptional guest satisfaction.
• Meet with members and vendors to review contracts, menus, setups, and event details.
• Work with the House and Entertainment Committee—and when necessary, the Board of Trustees—to ensure a first-class member experience.
• Build and maintain strong relationships with members, vendors, and entertainment partners.
• Manage all entertainment bookings, contracts, deposits, communication, and scheduling.
• Oversee event setup, room design, and equipment needs, and ensure all spaces are properly appointed.
• Engage with members on-site, resolve issues, oversee service quality, maintain cleanliness, and conduct facility tours.
• Prepare and distribute detailed BEOs and proactively communicate updates to the team.
• Manage the annual Club calendar for events and golf activities.
• Create floor plans that reflect member and guest preferences.
• Be on-site during events to oversee execution, troubleshoot, and make real-time decisions.
• Ensure all events exceed expectations and uphold SLGC’s high standards.
• Maintain comprehensive knowledge of all Club amenities and services.
• Track event-related costs and generate reports for management.
• Maintain accurate event records, including contracts, permits, and correspondence.
• Use NorthStar technology to streamline communication and improve operational efficiency.
• Demonstrate strong leadership and support the events team to ensure flawless execution.
• Bring enthusiasm, initiative, and a genuine passion for serving our membership.
• Collaborate as a thought partner within the Club’s leadership team.
• Establish, model, and uphold standards for dress, decorum, and service; consistently monitor adherence.
• Involvem staff in the operational decision-making process to create a positive and engaging work environment.
• Participate in annual performance reviews for captains, managers, and staff.
• Monitor safety conditions and ensure full compliance with safety procedures.

Attributes

• Have a strong, visible, and respectful presence with members and staff, with exceptional communication and interpersonal skills.
• Demonstrate urgency and responsiveness while maintaining the integrity of the Club’s service standards and business plan.
• Be a dynamic recruiter, developer, and mentor of staff and take pride in building a high-performing team.
• Possess a passion for training, developing, and elevating service staff across all food and beverage areas.
• Serve as a consistent evaluator of performance, ensuring high standards of hospitality, appearance, service, and facility cleanliness.
• Take personal ownership of assigned areas, ensuring all spaces are always "member-ready."

Requirements

• Bachelor’s degree in Event Management, Hospitality, or a related field preferred.
• Significant private club or hospitality leadership experience may substitute for a degree.
• Demonstrated experience in event planning and coordination is required.
• Exceptional communication and interpersonal skills.
• Strong vendor management and negotiation abilities.
• Creative thinker with meticulous attention to detail.
• Able to work evenings, weekends, and holidays.
• Proficiency in Microsoft Office Suite.
• Knowledge of NorthStar or similar catering/event management systems preferred, but not required.
• Able to maintain confidentiality of sensitive Club, member, and employee information.
• Excellent organizational skills with a strong sense of mindfulness and follow-through.
• Basic clerical and administrative proficiency, including recordkeeping and file management.
• Able to work independently and handle multiple priorities.
• Experience with Northstar Club Management Software is preferred, but not required.
• Able to provide outstanding professional references. Final candidates will be subject to a comprehensive background investigation and reference review process.

Competitive Compensation

• Competitive salary commensurate with experience and qualifications.
• Opportunities for professional growth and development, including CMAA/NACE benefits.
• Excellent benefits package accompanied by a strong annual bonus program.
• A dynamic and supportive work environment.
• A full-time, exempt position.
• Relocation assistance will be provided for the successful candidate (if from outside the area).