Director of Social Services

Responsibilities

• Comply with all applicable rules, policies, standards, and guidelines related to employment with Westminster Services and its communities.
• Prepare comprehensive psychosocial assessments and care plans for all residents.
• During the admission process, tour the facility and available accommodations with potential residents and family members.
• Review and obtain signatures for required documentation.
• Serve as the main contact for resident and family outreach, advocating for residents.
• Provide access to community resources and present residents/family members with healthcare provider availability, including home health care, hospice, and equipment providers.
• Manage discharge planning, ensuring appropriate discharges to less restrictive settings (e.g., outside health services).
• Act as the internal contact for resolving resident and family member grievances.
• As Grievance Coordinator, maintain a Grievance Log, accept/write grievances on behalf of parties, conduct investigations, and follow up with resolutions.
• Conduct abuse prevention in-services for staff members.
• Complete QA and audits.
• Monitor psychotropic medications, mood, and behavioral symptoms.
• Obtain consent from residents or healthcare surrogates for psychotropic medication use and maintain records in the psychoactive medications binder.

Requirements

• Bachelor’s Degree in Social Work required; Master's Degree in Social Work preferred.
• LCSW (Licensed Clinical Social Worker) certification.
• 3 years of experience in a skilled nursing facility (long-term care) or medically related area.

Applicants can learn more about Florida background screening requirements at https://info.flclearinghouse.com/.