Director of SMB Sales

Remote US-based role; no visa sponsorship available.

About the role

This position supports revenue growth through customer focus, relationship development, and disciplined commercial execution. You will collaborate with sales, customer, product, and operational partners to identify opportunities, solve problems, and improve outcomes. The role offers the opportunity to strengthen market execution, customer relationships, and measurable business results within a Business Services environment.

Responsibilities

• Drive significant new business growth from the SMB segment with consistent quarterly performance.
• Maintain a 10-day average sales cycle through disciplined execution.
• Deliver 95%+ forecast accuracy with weekly pipeline inspection.
• Build, coach, and retain a team of 10+ high-performing SMB sellers across North America.
• Create ramp programs that get new hires to productivity in <60 days.
• Own full-funnel conversion: lead → opp → closed-won.
• Collaborate cross-functionally with Marketing, Customer Success, and Product teams to unlock growth.

Qualifications

• 5+ years in SaaS sales leadership with a proven ability to scale revenue.
• 7+ years of experience in SaaS selling and revenue teams.
• 3+ years managing SMB/Mid-Market sales teams of 10+ sellers.
• Track record of consistently exceeding quota (120%+ club membership preferred).
• Mastery of SPIN Selling and behavior-based coaching frameworks.
• Experience in high-velocity, short-cycle SMB sales.
• Fluency in CRM analytics, funnel metrics, and revenue operations.

Pay

$140,000 – $155,000 annually.

Benefits

• Purpose-led company with a values-focused culture: Best Life, One Team, Growth Mindset.
• Open PTO policy for flexibility in taking time off.
• Quarterly collective days off to recharge as a team.
• Parental & Pawternity Leave for family additions.
• Quarterly fitness reimbursement to support wellness journeys.
• Comprehensive Medical/Dental/Vision coverage.
• Employee Assistance Program for immediate help when needed.
• Calm App subscription for relaxation and mindfulness support.