Director of Security & Operations, Magnolia House Women's Shelter

About the role

The Director of Security & Operations oversees the day-to-day running, coordination, and supervision of security, maintenance, and operations staff at CAMBA’s Magnolia House Women's Shelter. This position reports to the Vice President.

Responsibilities

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with all Federal, State, City, and CAMBA security and privacy policies.
• Understand and communicate contract requirements to staff.
• Communicate with peers in other CAMBA shelters and external agencies.
• Work with staff to set performance targets.
• Observe and provide feedback on staff-client interactions.
• Conduct internal file reviews and implement quality assurance measures.
• Assist the Program Manager in program oversight.
• Prepare reports and statistical information for CAMBA management and funders.
• Analyze program and demographic client data for program improvement.
• Organize training opportunities for staff.
• Confer with managers on program and personnel issues.
• Plan and organize program activities to meet performance targets.
• Troubleshoot and make decisions on program problems.
• Develop and implement crisis prevention and intervention strategies.
• Provide assistance and follow-up for critical incidents.
• Manage facility security and preventive maintenance.
• Oversee and ensure daily security and maintenance.
• Train and supervise security staff.
• Ensure timely facility repairs and improvements.
• Maintain compliance with city and state regulations.
• Liaise with community leaders and groups.
• Ensure staff utilize electronic databases and oversee data integrity.
• Conduct one-on-one supervision and document performance.
• Attend meetings and report incidents.
• Facilitate interdepartmental communication and conduct meetings.

Requirements

• Bachelor's degree and two years of relevant experience or equivalent.
• Ability to be on call 24/7.

Qualifications

• Bi-lingual English and Spanish preferred.

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off, and paid holidays.

Pay

$75,000 - $85,000 annually

Schedule

Full-time (35 hours per week)