Director of Security Operations

Responsibilities

• Provide operational direction and oversight so that the GPS strategic initiatives in relation to the data center operational security program are implemented consistently.
  • Provide direction and hands on management of physical security.
  • Manage the capital and operational budgets related to security services and programs.
  • Incident response and investigation.
  • Crisis response specific to GPS and core member of the Crisis Management Team.
  • Project Management Team member for new data center builds, conversions and restructuring in respect of security design and regime operation.
• Develop and implement business plans to ensure continued optimal performance and excellent customer service throughout the region.
• Manage partner/vendor relations within the assigned region including security guard force management at hyperscale DCs.
• Work in close liaison with the Global Security Operations Centers (GSOC), Security Systems, Risk & Investigations, Events, Crisis Management and Executive Protection teams.
• Liaison with internal Oracle partners to achieve objectives, develop new programs and leverage resources for program and service delivery.
• Liaison with external industry resources (e.g. law enforcement, military, emergency responders, industry peers & associations, etc.).
• Partnership with Oracle Lines of Business and external audit regulatory bodies to ensure physical security compliance with diverse auditory requirements including but not limited to ISO, SOC1 &2, NIST, FedRamp, HIPPA and PCI.
• Customer Service-providing quality advice to Oracle employees on all aspects of Physical Security as it applies to data center security.
• Maintain oversight for the recruitment, selection, orientation, training, development, and retention of high caliber security guard force staff.

Qualifications

• 15 years of industrial security experience, combined with a minimum of 7 years of senior management and leadership experience, ideally within a physical security/data center operational environment.
• A strong understanding of industry-specific legislations and compliance requirements as they apply to physical security operations in general and specific to data center security.
• Experience of crisis management as it relates to physical security at the corporate level.
• A working knowledge of various security technology resources including access control and video systems.
• A proficient knowledge of all basic Microsoft computer software programs and communications techniques.
• The ability to communicate and articulate with a high level of proficiency in both the written and verbal format at all levels up to and including Corporate Executive leadership.
• Adept at customer service skills.