Director of Security (20 Hudson Yards)

Responsibilities

Related Hudson Yards is actively seeking a Security Director for The Shops & Restaurants at 20 Hudson Yards who will ensure the safety and security of all retail tenants, employees, guests, visitors, vendors, and assets while supporting an exceptional luxury customer experience.

• Establish and implement security policies and procedures for The Shops & Restaurants at 20 Hudson Yards.
• Assist in setting the training, hiring and supervising policies while reinforcing the Related Customer Experience.
• Oversee retail security operations and security personnel while evaluating performance and recommending improvements when necessary.
• Oversee Post Orders, Emergency Action Plans, as well as Standard Operating Procedures and Special Event checklists providing insight and recommendations as appropriate.
• Partner with the Operations Control Center (OCC), Fusion Center, and retail operations teams to identify and mitigate security risks impacting retail tenants and guests.
• Liaison with Federal, State and City officials to assist in determining the appropriate threat level status.
• Meet with retail tenants and prospective retailers to address security concerns, loss prevention initiatives, special events, and operational risks.
• Work in conjunction with tenants and their security management to address the threats and needs of each individual tenant.
• Partner with retail tenant Loss Prevention and Asset Protection teams to address theft trends, organized retail crime, and security concerns impacting store operations.
• Monitor performance of all subordinates to ensure they are following proper protocols, consistent with the customer experience.
• Identify under-performers and provide coaching or mentoring opportunities.
• Work to identify potential threats to retail operations by analyzing current and future procedures, customer traffic patterns, special events, and emerging retail crime trends while developing mitigation strategies.

Qualifications

• 20+ Years in Security/Law Enforcement related field required.
• Must have served in a supervisory/command position for 10+ years.
• Prior law enforcement, retail security, loss prevention, hospitality, or mixed-use property security experience preferred.