Director of School Operations

School Operational Leadership & Execution

Provides on-site operational leadership and execution support to ensure consistent, safe, and efficient school operations aligned to network-defined systems.

• Execute daily school operations including arrival, dismissal, lunch, supervision, and school-day logistics.
• Implement daily operational schedules, routines, and staffing coverage plans.
• Support execution of testing days, assemblies, and school-wide operational events.
• Ensure operational readiness for each school day through execution of established procedures.
• Maintain smooth operational flow across school sites through implementation of network systems.

Recruitment & Enrollment Implementation Support

Supports execution of enrollment and recruitment activities to ensure strong student onboarding and yield in alignment with network systems.

• Execute recruitment events, family onboarding sessions, and enrollment fairs.
• Track enrollment milestones and report progress to Network Operations.
• Support implementation of enrollment procedures and front office workflows.
• Maintain accurate enrollment documentation and audit-ready records.
• Implement enrollment communications and materials developed by Network Operations.

Attendance, Enrollment & Student Services Execution

Executes daily and cyclical student operations processes to ensure accurate enrollment, attendance, and student records.

• Execute daily attendance entry, tracking, interventions, and reconciliation processes.
• Maintain accurate student data entry within SIS systems.
• Implement enrollment, registration, and onboarding processes defined by Network Operations.
• Maintain required attendance and enrollment documentation and records.
• Support resolution of site-level attendance and enrollment data issues within established systems.

Compliance Execution

Ensures school-site compliance tasks are completed accurately and on time in alignment with network-defined requirements.

• Execute compliance tasks assigned through network compliance calendars.
• Maintain required documentation, postings, and audit-ready files.
• Support preparation for audits, inspections, and compliance reviews.
• Ensure compliance with procedures and timelines defined by Network Operations.

School Operational Staff Leadership & Support

Provides coaching and implementation support to school-based operations staff to ensure fidelity of execution.

• Train school-based staff on operational systems, SOPs, and procedures.
• Support consistent implementation of network-defined operational standards.
• Provide feedback and coaching on execution fidelity at school sites.
• Resolve site-level operational issues within established procedures.
• Escalate system-level breakdowns to Network Operations.

Qualifications

• Commitment to the mission of Envision Education
• Commitment to anti-racist and pro-Black leadership in the workplace
• 5+ years of progressive experience in operations, preferably in education, nonprofit, or mission-driven organizations
• Bachelor’s degree
• Presence and self-awareness to serve in a leadership role for a diverse staff, setting the tone for an inclusive, and welcoming workplace culture
• Able to develop others through coaching, feedback, and professional development
• Able to operate with a high degree of autonomy and sound judgment, taking ownership of outcomes and driving work forward in complex, evolving environments
• Excellent communication and interpersonal skills
• Strong problem-solving skills with the ability to navigate and influence a variety of stakeholders
• Proven track record of building and strengthening operations systems, policies, and practices to support organizational scale and complexity
• Once hired, continuous current California residency
• Receptive to feedback and desire to continuously improve to meet outcomes
• Flexibility during high-demand periods (e.g., testing, graduation, opening of school)

Preferred

• A certificate or graduate degree in Business, Operations, Organizational Development, or related field
• Knowledge of Bay Area charter school landscape
• Experience partnering with charter authorizers
• Proficiency in PowerSchool, SchoolMint, and/or ParentSquare