Director of Sales- Towneplace Suites Pensacola West

Responsibilities

• Prepares sales reports such as but not limited to forecasts, budgets, goals, sales and marketing strategies and budgets, leads/inquiries, group bookings, STAR report.
• Make personal sales calls.
• Implement approved sales plan and action steps as directed.
• Develop and search for potential markets for hotel.
• Create and implement innovative Sales and Marketing techniques.
• Execute and distribute all in-house advertising and promotional campaigns.
• Maintain competitive analysis statistical information.
• Maintain current filing system on company accounts and prepare required reports.
• Attend and lead Sales meetings with the team.
• Attend weekly staff meetings and sales meetings.
• Complete projects as determined by the Regional Director & General Manager.
• Monitor plans’ effectiveness and introduce changes in response to the marketplace, including setting targets, planning and scheduling work and performance indicators that are typically productivity and efficiency measures.
• Work in conjunction with accounting to maintain and minimize levels of account receivables.
• Cookordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
• Cookordinate efforts with Rooms Division in the weekly maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
• Contact current meeting planners to promote goodwill and foster additional and repeat business.
• Develop promotional programs, point of sales materials, sales blitzes, etc.
• Report on a regular basis to the DOS/Revenue on actual room numbers against budget and profit projections.
• Analyze variances and monitor the impact of initiatives and corrective actions.
• Take every opportunity to amaze the guests.
• Ensures all guests are treated in an efficient and courteous manner and that all Company standards are applied.
• Meet and uphold A&R Hospitality’s Culture, Mission and Values.

Qualifications

• Previous sales experience.
• Extensive knowledge of the hotel, its services and facilities.
• Strong understanding and expertise in the sales process, perform direct sales to business mix targets, responsible in handling local and national sales inquiries and accounts.
• Self-starter with positive attitude and with strong interpersonal skills and the ability to work closely and efficiently with other team members in delivering the highest level of hospitality, products, and services.
• Valid Driver’s License and clean MVR.
• Able to meet guests, which may include weekends.
• Display initiative, perseverance and analytical skills.
• Professional and ethical.
• Excellent customer service skills.
• Quick learner and hard worker.
• Able to read, write and speak English, with excellent grammar and communication skills (written and verbal).
• Highly proficient in Word, Excel and Power Point.
• Able to propose and lead the application of new methodologies that satisfy systematic and scalable processes.
• Strong attention to detail and ability to effectively communicate with business partners and management.
• Able to remain positive under pressure and to motivate team members with a focus on continual staff development.
• Individual must be a team player and be able to work independently.