Director of Sales

Wayne Homes strives to “do right by everyone,” delivering great homes and a great buying experience while promoting employee wellness, balanced life, and career growth. Benefits include medical insurance plus AccelWell health coaching, RAK Days for community volunteering, tuition assistance, quarterly and annual celebrations, and a generous employee home‑purchase discount, alongside standard 401(k), paid holidays, and generous paid time off.

Duties

• Lead Sales Managers to meet quarterly sales goals with a focus on conversion, margin, contract quality, market conditions, model readiness, and Net Promoter Score.
• Increase sales, profitability, and Net Promoter Score year‑over‑year, reviewed monthly.
• Manage Sales Managers and division sales staff for continuous improvement.
• Oversee sales training and mentoring programs.
• Control incentives and expenses to meet company goals.
• Recruit, interview, hire, and deliver training to supervisory and management staff.
• Oversee workflow of the team utilizing established systems and processes.
• Provide constructive coaching and feedback during office visits to enhance key performance metrics.
• Collaborate with construction partners to ensure sales, starts, and closings stay on schedule.
• Resolve escalated customer issues and complaints promptly.
• Manage employee discipline and terminations per company policy.

Requirements

• Bachelor’s degree preferred; equivalent work experience will be considered.
• Minimum five years’ experience leading a team.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent listening, negotiation, and presentation skills.
• Strong problem‑solving skills.
• Strong supervisory and leadership skills.
• Proven ability to drive the sales process from start to finish.
• Understanding of how to position products against competitors.
• Proficient with Microsoft Office Suite or related software.
• Must be able to type a minimum of 75 wpm.
• Must be a licensed insurable driver with a clean driving record.

Benefits

• Medical, Dental, and Vision Insurance
• Employer‑paid Life and AD&D Insurance
• Short‑Term Disability, Long‑Term Disability, and Life Insurance
• Flexible Spending Account / Health Spending Account
• 401(k) with matching contributions
• Paid Time Off, including paid time for volunteering
• Employee retail discounts and a generous employee home‑purchase discount
• Referral Program
• Tuition Assistance
• AccelWell health coaching with personalized meal and workout plans
• RAK Days (Random Acts of Kindness Days) for community volunteer work
• Quarterly and annual company celebrations

Awards

• 2026 NorthCoast 99 award winner by the Employers Resource Council (ERC), marking the ninth time Wayne Homes has received this honor.

Recruitment Notice

We are handling recruitment internally and are not accepting agency inquiries, submissions, or partnership proposals at this time. Should we require external support, we will proactively reach out to agencies in our network.

Job Code: 1000326