Director of Sales

About the role

Oversee the sales department, driving revenue through outside sales calls, new-account acquisition, site tours, and local business networking. Accountable for forecasting, promotional materials, and ongoing communication with the General Manager. Flexible scheduling availability may be required.

Responsibilities

• Solicit, negotiate, and book both new and repeat business.
• Actively sell room nights through outside sales calls, telemarketing, site tours, and other channels.
• Direct, train, coordinate, and supervise Sales and Catering Managers and the Sales Coordinator in all sales-related activities.
• Meet or exceed the budgeted REVPAR for the hotel.
• Prepare the hotel’s annual marketing and sales plan based on the hotel’s position and strengths within each market segment.
• Forecast occupancy fluctuations based on changing market conditions and direct selling activities to maximize revenue.
• Ensure that team members (specifically front desk staff) are familiar with key accounts and specifics relating to business booked in the hotel.

Requirements

• Experience using Hotel Sales Force Automation (Delphi, STS, etc.) is a plus.
• Strong communication skills to negotiate, convince, sell, and influence professionals and guests.
• Knowledge of the hotel’s demand segments and sources of business for each, balancing market segments according to supply and demand.
• Knowledge of the principal competition for each market segment.
• Highly motivated team player with strong initiative and desire for achievement.
• Effective in handling workplace problems, including anticipating, preventing, identifying, and solving issues as necessary.
• Ability to work well in stressful situations.
• Valid Driver’s License required.

Physical demands

While performing the duties of this job, the employee is regularly required to stand, sit, or walk for extended periods. The employee must also lift and/or move up to 10 pounds regularly and up to 25 pounds frequently.

Training

Island Hospitality is committed to employee development with a formalized training and development program, providing a clear path for growth within the hospitality business. Tools and resources are offered to build on prior experience and support career advancement.

Benefits

• Healthcare including Medical, Dental, and Vision Insurance.
• HSA & FSA plans available, including Dependent Care FSA.
• Identity Theft Protection Insurance.
• Commuter benefits including transit & parking.
• Pet Insurance.
• PTO and payroll incentives for annual wellness exams.
• Employee Assistance Program.
• Wellness subscriptions including access to gyms, financial planning, counseling, and legal services.
• Paid Sick and Vacation Time.
• Family Leave.
• 401(k) Retirement plan with 100% match up to 3% of salary and an additional 50% match on the next 2% (fully vested upon first contribution).
• Incentive-based bonus program.
• Free room nights at company hotels and employee discounts within your hotel brand.
• Discounts for friends and family within your hotel brand.
• Team Member recognition and bonus programs.
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
• Career growth through an in-house training program with personalized goals.
• Referral bonus program for any of our locations.