Director of Sales

About the role

Reporting into the CEO, you will be responsible for scaling our life insurance sales business as part of an exceptional sales leadership team. This Director of Sales role will lead a large, multi‑tiered sales team with accountability for performance, reporting, developing strong leaders, and building processes that grow as we do. You should be an experienced sales leader who can motivate and coach our existing managers and develop them as leaders. You can operate at both the strategic and tactical level, and know when to toggle between the two. You have both a sales mindset and an intuitive feel for optimal sales processes and quality performance. Above all, your contagious passion for sales stems from helping the customers and the company succeed.

Location: Los Angeles, CA
Employment type: Permanent

Responsibilities

• Work with the CEO to set sales team SLAs and daily, weekly, and monthly targets; drive execution in line with those metrics.
• Develop, maintain, and iterate on sales incentive programs.
• Proactively identify and problem‑solve issues related to lead conversion, lead quality, team capacity, and service levels.
• Provide timely and accurate executive‑level reports of sales performance and forecasts of organizational needs.
• Own all aspects of people leadership and success in the inside sales organization, including recruiting, onboarding, training, continuing education, licensing, performance management, compensation, career development, team structuring, staffing forecasting, scheduling/timekeeping, and day‑to‑day tactical coaching and mentoring.
• Create a values‑oriented team environment that rewards achievement, accountability, and teamwork.
• A/B test and optimize scripts, contact strategies, team structures, workflows, etc., to drive results and continuous improvement.
• Collaborate with other operations leaders at the Director+ level to continue optimizing operations.

Requirements

• Proven track record of individual sales achievement and sales team leadership; minimum 5 years of senior‑level sales experience, with 3+ years of multi‑level leadership experience.
• Strong understanding of data in sales – ability to build dashboards, interpret data, and derive actionable insights.
• Demonstrated experience building a team from the ground up, including a record of developing leaders.
• Strong sales mindset and client problem‑solving orientation.
• Ability to nimbly manage competing priorities while wearing multiple hats – comfortable building the plane and flying it at the same time.
• Critical thinking skills for unique problems with no set playbook and rapid implementation of solutions.
• Understanding of the market and competitive landscape to shape sales scripts and training.
• Skilled at building trust with direct reports, peers, and leadership – demonstrates empathy, honesty, and integrity; capable of having difficult conversations successfully.

Benefits

• Company‑paid health, dental, vision, life, and disability insurance.
• Training, mentorship, and coaching from leadership.
• Opportunity to grow alongside a company shaking up a big, old‑fashioned industry.
• Fun, diverse, open‑minded coworkers.