Director of Sales

What You’ll Do

• Drive occupancy goals and maximize community census through strategic marketing, prospecting, and referral partner development.
• Manage the entire sales process from inquiry to close, including organizing and conducting in-person/virtual tours and home visits to advance prospective residents' decisions.
• Plan, coordinate, and lead engaging events and activities to promote the community and generate new leads.
• Cultivate strong relationships with prospective residents and families, and collaborate with them to highlight our property, amenities, and services.
• Oversee the resident move-in process, ensuring agreements are understood, and facilitate new resident orientations.
• Ensure compliance with company policies and all local, state, and federal regulations, while setting high expectations for first impressions and community appearance.

What We’re Looking For

• 2+ years of sales or sales support experience in a senior living or related industry supervisory or leadership role.
• Proven sales skills with a solid understanding of the sales process from inquiry to close, and a track record of driving results.
• Able to work independently, take initiative, and drive results, with a strong understanding of sales CRM and other technical tools to track data.
• High school diploma or equivalent; Bachelor’s degree or some college coursework in a related field (preferred).
• Must possess a valid driver’s license and an acceptable driving record, with the ability to travel throughout the local community.
• The ability to assist residents with limited mobility, lift/push/pull up to 50lbs.
• Excellent verbal and written communication skills, including negotiation and persuasion skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
• Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).

Why Choose Heritage Communities?

• Paid Time Off – 3 weeks of Paid Vacation in your 1st year + 32 hours sick time.
• Free Meal Every Shift – enjoy a warm meal on us.
• Medical, Dental, and Vision – with low co-pays.
• Company-Paid Life & Disability Insurance.
• Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
• Ongoing Training & Support – featuring diverse learning styles and mentorship opportunities.
• A Workplace That Feels Like Home – positive, team-first culture.
• Employee Assistance Fund, Discounts and more!