Director of Sales

About the role

Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships. Your growth path includes roles such as Area Director of Sales, Regional Director of Sales, and VP of Sales.

Responsibilities

• Interview, select, train, schedule, coach, and support associates to ensure performance aligns with brand or hotel standards and HHM core values.
• Use internal and external resources and data to develop strategic plans incorporating all business segments.
• Understand sales and business processes, support corporate and hotel goals, and contribute to enhancing customer value.
• Identify customer business requirements and craft customer offers that increase revenue share for the hotel.
• Monitor achievement of objectives for the sales team and take corrective action to address shortfalls versus the annual marketing plan.
• Achieve annual hotel revenue goals as established in the annual budget.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Prepare and maintain a current annual marketing plan with measurable and specific initiatives to maintain and grow each business segment.
• Accept leadership responsibilities by modeling proper selling techniques, effective development of others, and commitment to industry and personal development.
• Develop effective presentations (oral and written) where ideas, opinions, recommendations, and conclusions are clearly understood.
• Travel locally to conduct outside calls, promote the hotel, and review competition.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.

Requirements

• Four-year college degree required; additional or advanced degree coursework in business administration, marketing, and communications is a plus.
• Previous sales experience in a comparable hotel size and scope required, with operations experience preferred.
• Public relations and community marketing experience required.
• Proficient in use of Excel, Word, Delphi, and Access database tools.

Benefits

• Medical, dental, and vision health insurance
• Paid time off
• 401k company match
• Free basic life insurance
• Travel discounts
• Commuter transit and commuter parking benefits
• Quarterly bonuses and incentives
• Employee assistance and wellness program
• Educational and professional development
• Technology reimbursements

Work environment and context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, and use hands and fingers to operate a keyboard.
• Moderate travel between hotel and client locations required.

What we believe

• People are our capability
• Hearts that serve
• Only excellence
• Stay nimble
• Own it