Director of Sales
At DXP, we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908, DXP has been dedicated to delivering the highest quality of customer service through our expertise in the products we distribute and the technical services we perform, fostering a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success.
About the role
The Director of Technical Sales supports the Northeast branches of DXP with cutting tool expertise and sales skills, with an emphasis on Western NY and PA. You will assist the team in maximizing sales and margins while limiting time spent where ROI is not sufficient, promote the IMPACT Selling model, and coordinate effective market penetration by increasing new customers and further developing and retaining existing accounts. This position drives our technical sales strategy and execution, leveraging your extensive technical expertise and sales acumen to support both junior and high-performing teams, ensuring customers receive tailored solutions that meet their unique business needs.
Responsibilities
- Lead and mentor the sales team, fostering a culture of excellence and innovation that drives sales performance.
- Understand customer needs, present technical solutions, and drive sales growth.
- Guide the management of customer relationships, collaborate with engineering teams, and ensure the technical feasibility of proposed solutions.
- For newer team members, focus on supporting sales efforts and learning technical aspects.
- Assist with supplier relations and choosing which brands to emphasize and work with.
- Ensure territory planning, forecasting, time allocation, research, and documentation.
- Cultivate and develop strong customer relationships.
- For senior team members, focus on developing sales strategies and supporting their specific requirements.
- Develop and execute strategic sales plans to achieve revenue targets and expand market share.
- Collaborate closely with Regional VP and suppliers to align technical offerings with customer needs, including sale, setup, and operation of VMI or vending programs.
- Engage with key stakeholders to understand their business challenges and present tailored solutions with the sales team.
- Oversee the preparation of technical presentations, proposals, and RFP responses, ensuring clarity and alignment with customer objectives.
- Utilize the IMPACT process, metrics, and feedback to continuously improve the sales process and customer engagement strategies.
- Participate in special projects and perform additional duties as required.
- Develop new accounts in the region.
Requirements
- 20+ years of experience in technical sales or related roles, with a proven track record of exceeding sales targets.
- Strong technical background in CNC machining.
- Exceptional communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
- Proven leadership skills, with a focus on team development and empowerment.
- Ability to travel between Northeast branch locations.
Preferred Qualifications
- Proven ability to develop and maintain strategic relationships with key clients and industry partners.
- Familiarity with CRM tools and sales enablement platforms.
- Experience with data analytics and performance metrics to drive sales strategies.
Skills
- Strong problem-solving abilities, with a customer-centric mindset.
- Ability to thrive in a dynamic and collaborative environment.
- Passion for technology and its potential to transform businesses.
Benefits
- Comprehensive benefits package for full-time regular employees (minimum 30 hours per week), including medical, dental, vision, and flexible spending account.
- Paid holidays, life and disability insurance, and additional supplemental benefits.
- Eligibility to participate in the 401(k) plan.