Director of Sales

General Duties

• Must have excellent hospitality sales and management skills.
• Must have extensive experience managing and leading sales teams.
• Must have experience developing and administering hotel/resort sales office policies and procedures.
• Responsible for hiring and developing the staffing for the Sales department.
• Assists in budget preparation and on-going financial management of the sales department.
• Creates and distributes the weekly Pace, STR, Sales Forecast, and Sales Productivity Reports.
• Fully trained and proficient on the Amadeus Delphi system.
• Interacts with all Senior Leaders and many Leadership level managers in the daily operations of the resort.
• Oversees the resort’s relationship with key account customers, 3rd party agents, and sales and marketing staff.

Employment Standards

• A four-year college degree and/or 5-10 years of experience as a hotel/resort Director of Sales.
• Must be very computer literate and able to communicate at the highest levels.
• Must be skilled with standard office equipment.
• Maintain proper associate uniform standards.

Physical & Mental Requirements

• Physically requires the ability to walk the property with only minor lifting.
• Mentally tough due to the high degree of stress related to achieving and maintaining sales targets and goals.
• Engaging personality for entertaining clients.
• Public speaking skills for speaking publicly to groups representing the resort.
• Occasionally requires some travel for sales missions and industry trade shows.
• Regularly lifts and/or moves up to 25 pounds, and occasionally moves up to 50 pounds.
• Must be able to stand, use hands to finger, handle or feel, reach with hands and arms, talk or hear, walk, sit, push or pull.
• Must be able to interact with co-workers and customers and have a sense of TEAM.