Director of Sales

About Arvum Senior Living

Arvum Senior Living manages Assisted Living and Memory Care communities across 8 states, with over 2,000 units in the Gulf Coast and Midwest regions. Arvum is known for its Pillars of Excellence, which include creating purpose-driven environments, supporting seniors with compassion, and providing meaningful work for Team Members.

Position Summary

The Director of Sales (DOS) manages sales operations and connects with prospective residents through various channels to achieve occupancy targets and revenue goals.

Responsibilities

• Sales
• Interacts with leads through advertising, PR, referrals, and personal contacts to convert them into residents.
• Builds customer-focused relationships and advances leads through the sales process.
• Executes the Sales Playbook, overcoming objections, and closing deals.
• Manages sales tracking reports and communicates daily updates to the Executive Director.
• Conducts weekly strategy meetings and reports sales results to key stakeholders.
• Conducts on-site walk-throughs and plans/local sales events.
• Collaborates with marketing teams to develop marketing tactics.
• Revenue Optimization
• Determines revenue drivers and optimizes net revenue.
• Works with prospective residents to achieve “everyday matters” revenue optimization.
• Analyzes and interprets sales metrics to recommend improvements.
• External Business Development
• Identifies and develops referral networks.
• Plans and executes monthly presentations to professional referral sources.
• Ledges monthly referral development meetings.
• Documents all networking and referral sources in the CRM.
• Resident Move-In Process
• Reviews and facilitates the Move-In Packet.
• Facilitates and coordinates the Resident Assessment with the clinical team.
• Manages the move-in process to ensure a smooth transition.
• Ensures all state-mandated paperwork is completed on or before the move-in date.
• Coordinates with the Executive Director, Business Operations Manager, and Director of Health and Wellness to prepare the resident's administrative files.
• Leadership and Development
• Keeps up-to-date with industry developments and attends relevant conferences and training sessions.
• Acts professionally and honestly in representing the community concept of senior living.
• Participates in community leadership meetings and functions.

Qualifications

• Bachelor’s degree in marketing, Business, Public Relations, or related field preferred.
• Two years of experience in marketing/sales in senior living settings preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience with sales CRM systems and tracking leads and sales activities.

Why Join Us

Discovery Senior Living has earned Great Place to Work certification for 2025-2026. We embrace change and encourage innovation, fostering a dynamic and supportive work environment. We believe in the importance of our Pillars of Excellence: TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK, and CREATIVITY.

Benefits

• Competitive pay with early access to earned wages.
• Flexible scheduling.
• Health, dental, vision, life, and disability insurance.
• Paid time off and holidays.
• A 401(k) with employer match.
• Paid training and growth opportunities.
• Uniforms (where applicable).
• Employee Assistance Program (EAP).
• Volunteer time off.
• Wellness-related benefits.

Equal Opportunity Employer

We are committed to creating an inclusive environment for all team members and do not accept unsolicited resumes from staffing agencies. Applicants must meet all applicable standards as a condition of employment.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, including criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment.